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Ikea’s boss solved the Swedish retailer’s global ‘unhappy worker’ crisis by raising salaries, introducing flexible working and subsidizing childcare
Retail
Ikea’s boss solved the Swedish retailer’s global ‘unhappy worker’ crisis by raising salaries, introducing flexible working and subsidizing childcare
By Matthew Boyle and BloombergJune 11, 2024
Customer on phone app in front of Amazon logo.
Newsletters
Amazon customer service workers are scared AI will replace them—and they’re not alone
By Emma BurleighJune 11, 2024
People walking outside a Dior store
Retail
LVMH’s Italian Dior maker is being investigated for outsourcing its luxury manufacturing to Chinese-owned firms that allegedly exploit workers
By Prarthana PrakashJune 11, 2024
Holly Branson, Richard Branson and Sam Branson attend We Day UK at Wembley Arena on March 5, 2015 in London, United Kingdom.
Success
73-year-old British billionaire Sir Richard Branson unveils succession plan to give Virgin Atlantic to his kids
By Ryan HoggJune 10, 2024
‘Cafes’, ‘community centers’ and ‘third spaces’—Banks are redesigning branches to remind you of anything but banks
Finance
‘Cafes’, ‘community centers’ and ‘third spaces’—Banks are redesigning branches to remind you of anything but banks
By Ken Sweet and The Associated PressJune 10, 2024
businessman talks to customers at his restaurant
Success
This couple came to the U.S. as refugees and started a restaurant. It’s now a finalist for the culinary world’s top prize
By Sophia Tareen and The Associated PressJune 9, 2024
RH CEO Gary Friedman sits at table
Leadership
RH’s CEO holds 10-hour ‘adventures’ with execs and says ‘I don’t yell at people—I yell at the problem’
By Jason MaJune 8, 2024
Tides turn for seafood—more fish were farm-raised than caught in the wild for the first time ever
Environment
Tides turn for seafood—more fish were farm-raised than caught in the wild for the first time ever
By The Associated PressJune 7, 2024
Shein is bad for the fashion industry and our planet—but I can’t wait for the IPO
Commentary
Shein is bad for the fashion industry and our planet—but I can’t wait for the IPO
By Lawrence LenihanJune 7, 2024
A group of young women dance in front of a white-and-red storefront with a "Walton's" sign across it.
Retail
Inside Walmart’s company seat in Bentonville, a once-sleepy burg that now houses its $540 billion retail empire
By Sasha RogelbergJune 7, 2024
Black man on phone with credit card company
Finance
EBay will no longer take American Express cards, citing ‘unacceptably high fees’, in the latest shot in the credit-card fee wars
By Paige Smith, Spencer Soper and BloombergJune 6, 2024
We used AI to analyze 24 years of retailers’ SEC disclosures—and found the one factor that would have doubled investor returns
Commentary
We used AI to analyze 24 years of retailers’ SEC disclosures—and found the one factor that would have doubled investor returns
By Jeffrey B. Wenger and George ZuoJune 6, 2024
Whole Foods founder said Jeff Bezos is a ‘genius’ who got rid of the ‘whole paycheck’ stigma
Retail
Whole Foods founder said Jeff Bezos is a ‘genius’ who got rid of the ‘whole paycheck’ stigma
By Marco Quiroz-GutierrezJune 5, 2024
TJ Maxx will have workers wear body cameras to deter shoplifters
Retail
TJ Maxx will have workers wear body cameras to deter shoplifters
By Chris MorrisJune 5, 2024
A woman stands in a crowd and holds up a Nordstrom Rack credit card to the camera, smiling.
Retail
Can customers be too loyal? Nordstrom’s famous rewards program is so popular, shoppers’ racked-up points are denting its profits
By Sasha RogelbergJune 4, 2024
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