• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

2

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

3

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

1

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

2

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

3

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
CommentaryHealth

CrowdHealth CEO: Health-care price transparency is worthless without incentives

By
Andy Schoonover
Andy Schoonover
Down Arrow Button Icon
By
Andy Schoonover
Andy Schoonover
Down Arrow Button Icon
April 18, 2025, 12:47 PM ET
Andy Schoonover is the founder and CEO of CrowdHealth.
President Donald Trump signed an executive order on price transparency requirements on the health-care industry.
President Donald Trump signed an executive order on price transparency requirements on the health-care industry.Jim WATSON / AFP) (Photo by JIM WATSON/AFP via Getty Images
Add Fortune on Google for similar content.

On Feb. 25, President Trump issued an executive order to “fulfill the promise of radical transparency” in health care. His directives include requiring the disclosure of actual prices (not estimates) of health-care services, delivering updated guidance to ensure pricing information is standardized across hospitals, and issuing proposed regulatory action updating enforcement policies.

At face value, this executive order is a step in the right direction to fix the notoriously opaque health-care system in the United States. Health-care transparency sounds great: prices out in the open, patients picking the best deal like it’s Black Friday. Rigorous enforcement of price transparency requirements should absolutely help enable Americans to make more informed decisions about their health events. While the Trump administration’s efforts to solve this issue are commendable, here’s the inconvenient truth: Transparency is worthless unless people have a real reason to care about lower prices and are in a position to shop for prices.

Don’t care after deductible

Transparency is supposed to be the ultimate power move: If MRIs cost $500 here and $2,000 there, you’d think people would flex their wallets and pick the cheaper one. Not necessarily. Especially when nobody’s incentivized to be a smart shopper. Insurance has perverted the market. When patients hit their deductible, for many, coverage turns into an all-you-can-eat health-care buffet. Who cares what it costs when the bill is on someone else’s tab?

The reality is that most of the bills patients complain about—think major procedures or unexpected illness—exceed their insurance deductibles, at which point the out-of-pocket cost becomes less relevant to them. They’re focused on coverage, not itemized prices.

According to Harvard University research, consumers reduced their spending by 42% when under the deductible. After they reached their deductible, researchers found no evidence of adjusting their spending behavior based on price variance. Unfortunately, the vast majority of health-care costs in the U.S. are derived from high-cost bills, with 5% of the population accounting for roughly 50% of all health spending and costing an average of $71,067 in health expenditures annually. These bills would exceed most High Deductible Health Plan limits, which ranged between $2,500 and $3,000 in 2024. For these individuals, price transparency wouldn’t matter since the bill isn’t on them and they have no incentive to find the cheapest option.

These large bills are the ones that have the largest price disparities and would most benefit the system with patients shopping for services. Meanwhile, for smaller bills that fall below the deductible, like routine visits or minor treatments, pricing is reasonably symmetric. In both cases, transparency doesn’t shift behavior: Patients either don’t care enough to shop around when costs soar past their deductible, or they’re already getting effective pricing where price matters less.

Survival over savings

The other reason why price transparency will not significantly reduce health-care costs is that many high-cost bills stem from emergencies. The American Hospital Association notes that hospitals admitted nearly 137 million patients via emergency departments in 2022, many requiring resource-intensive care. While there can surely be an argument that many of these emergency-department visits could be treated at less acute, less expensive environments, the current payment system has not reduced emergency utilization. In fact, research from Becker’s Hospital Review indicates that most hospitals experienced an uptick in ER visits in 2024. There are situations where patients are in no position to shop around for the best deal while riding in an ambulance. They are at the mercy of the ambulance company and will choose survival over price tags. 

Calls for greater transparency are only a symptom of a much deeper underlying problem with health insurance. About two-thirds of all bankruptcies in the U.S. are directly tied to medical debt, and around half of these individuals had health insurance. The perception that insurance companies negotiate the best rates for medical care is also flat-out wrong: A 2023 Johns Hopkins study found that hospitals’ cash prices for uninsured are more often lower than insurer-negotiated prices.

Patients aren’t dumb; they just don’t feel the sting. When they have no skin in the game, they have no reason to hustle for a deal. Transparency’s just floating out there, as useless as a meme with no likes. Trump’s executive order can only enact true change to the current system if people are incentivized to shop for their care.

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

About the Author
By Andy Schoonover
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

Asia’s defense boom is rewiring the global arms supply chain
Commentaryarms, weapons, and defense
Asia’s defense boom is rewiring the global arms supply chain
By Chris OberoiJune 24, 2026
10 hours ago
steve
Commentary250 Years of Innovation
Steve Case: America was built by entrepreneurs. Here’s how we keep that edge for the next 250 years
By Steve CaseJune 24, 2026
19 hours ago
t
CommentaryWhite House
Trump mistakes the bully pulpit for bullying leadership — history’s villains were never heroes
By Jeffrey Sonnenfeld and Steven TianJune 24, 2026
19 hours ago
mg
CommentaryHealth
The ‘tech neck’ time bomb: why 43 million young Americans could cripple U.S. health care within a generation
By Michael GerlingJune 24, 2026
20 hours ago
sb
Commentaryclimate change
The climate policy triangle: why leaders can no longer choose between growth, security and sustainability
By Sebastian BuckupJune 23, 2026
1 day ago
brett
CommentaryManagement
Middle managers aren’t going extinct—they’re evolving into something more powerful
By Brett HurtJune 23, 2026
2 days ago

Most Popular

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
1 day ago
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
1 day ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
16 hours ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
18 hours ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.