• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
FinanceCareers
Europe

Former bank manager stands to scoop $637,000 settlement after being fired for using the N-word in an anti-racism class

Ryan Hogg
By
Ryan Hogg
Ryan Hogg
Europe News Reporter
Down Arrow Button Icon
Ryan Hogg
By
Ryan Hogg
Ryan Hogg
Europe News Reporter
Down Arrow Button Icon
January 11, 2024, 7:19 AM ET
A tribunal said Carl Borg-Neal should have been warned, rather than fired, after using the slur in a training class.
A tribunal said Carl Borg-Neal should have been warned, rather than fired, after using the slur in a training class.TOLGA AKMEN—AFP/Getty Images

A bank manager who was fired when he used the N-word in an anti-racism seminar has received up to £500,000 ($637,000) in damages after judges ruled he acted without malice and used the word as a result of his dyslexia.

Carl Borg-Neal was sacked by the British bank Lloyds in 2021 after upsetting an instructor when he used the offensive slur during an online class discussing race in the workplace. 

Lloyds ‘went too far’

The offending statement took place during a segment of the class that examined intent versus effect in racially charged language, according to a published ruling.

Borg-Neal had asked the trainer of the class how he should handle a situation when someone from an ethnic minority uses a word that might be considered offensive if used by someone not within that minority.

When the instructor didn’t respond, Borg-Neal followed up by saying: “The most common example being use of the N-word in the Black community.” However, he used the full word rather than the abbreviation.

Lloyds accepted that Borg-Neal acted without malice, had apologized immediately after using the word, and that the question was fair, but determined he should have known better than to use the slur in a professional environment. 

The trainer of the seminar also took several days off following the incident, encouraging Lloyds to take its decision to dismiss the manager.

Last year, an employment tribunal ruled that Lloyds went too far when it decided to fire Borg-Neal for using the slur and that it didn’t need to dismiss him to show its stance on offensive language. 

“If the bank wanted to make a point, it could have given the claimant a warning and more training, as he suggested himself,” the tribunal wrote.

The tribunal added that Borg-Neal’s dyslexia can “lead him to keep reformulating questions and to ‘spurt’ things out before he loses his train of thought.” 

He now stands to receive up to $637,000 in damages, his lawyers told Bloomberg, after the tribunal said he faces several obstacles to returning to work following the dismissal, particularly his need to recover from an anxiety and depressive disorder he developed as a result of the incident. 

The damages include past and future loss of earnings, injury to feelings and personal injury, as well as interest fees.

It is more than half the £1.2 million ($1.5 million) Borg-Neal sought to retrieve after winning his unfair dismissal claim last October.

While Lloyds initially challenged the tribunal’s decision, a spokesperson for the bank told Fortune it now accepts the ruling. 

Middle-aged white men are ‘bottom of everything’

Borg-Neal has consistently said he wanted to keep his job at Lloyds, telling The Telegraph he would have accepted a pay cut or a demotion rather than being dismissed and branded a racist.

“The impact on the claimant was enormous,” the tribunal wrote. “He lost a job where he had found he could excel with his dyslexia. The impact on the claimant was enormous.”

However, while it agreed that Borg-Neal was dismissed unfairly and faced disability discrimination, the tribunal rejected Borg-Neal’s claim that he was discriminated against based on race when he was fired. 

The tribunal said it didn’t believe “any substantial part of the dismissal was that the claimant was white.”

But Borg-Neal, who is a local councillor for the U.K. Conservative Party, is still suggesting his race was behind his dismissal at the bank. 

“I often wonder if I wasn’t a white middle-aged male would I have had to go through everything I went through,” Borg-Neal told The Telegraph in an interview last week. 

“There is no way of telling. But when I talk to my friends—and as you can imagine a good many are white, middle-aged, and male—we all agree that is the worst thing you can be right now. You are bottom of everything.”

Borg-Neal’s lawyers didn’t immediately respond to Fortune’s request for comment.

U.K. banks are increasingly finding themselves at the center of political furors tied to a growing culture war in the country.

In July, NatWest Bank was engulfed in a crisis after closing a bank account belonging to Nigel Farage, an ally of Donald Trump and former leader of the right-wing U.K. Independence Party (UKIP). 

Farage was initially told his account with sister bank Coutts was closed for “commercial reasons” after his balance fell below £1 million, the minimum to hold an account at the bank. 

However, it later emerged that Farage’s account was closed because his views didn’t align with the bank’s.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Ryan Hogg
By Ryan HoggEurope News Reporter

Ryan Hogg was a Europe business reporter at Fortune.

See full bioRight Arrow Button Icon

Latest in Finance

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Finance

UK moves warship to Middle East for potential Hormuz mission
PoliticsMilitary
UK moves warship to Middle East for potential Hormuz mission
By Ellen Milligan and BloombergMay 9, 2026
5 hours ago
Iran war is draining world’s oil buffer at an unprecedented pace
EnergyOil
Iran war is draining world’s oil buffer at an unprecedented pace
By Grant Smith, Yongchang Chin and BloombergMay 9, 2026
5 hours ago
Trump Media posts $405 million loss driven by crypto holdings
CryptoDonald Trump
Trump Media posts $405 million loss driven by crypto holdings
By Yash Roy and BloombergMay 9, 2026
5 hours ago
The federal government must issue more debt than it expected as cash flow weakens, and ‘the bond market is shouting’
InvestingDebt
The federal government must issue more debt than it expected as cash flow weakens, and ‘the bond market is shouting’
By Jason MaMay 9, 2026
5 hours ago
Russian debt defaults are surging, with a quarter of the bond market at risk, while Putin hides in bunkers fixated on his war instead of the economy
EconomyRussia
Russian debt defaults are surging, with a quarter of the bond market at risk, while Putin hides in bunkers fixated on his war instead of the economy
By Jason MaMay 9, 2026
8 hours ago
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals ‘dirty little secret’
PoliticsSocial Security
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals ‘dirty little secret’
By Jason MaMay 9, 2026
10 hours ago

Most Popular

'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
Future of Work
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
By Jake AngeloMay 9, 2026
14 hours ago
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
Politics
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
By Jason MaMay 9, 2026
10 hours ago
You're probably safe from the Hantavirus outbreak, but here's what you absolutely must not do, experts say
Politics
You're probably safe from the Hantavirus outbreak, but here's what you absolutely must not do, experts say
By Catherina GioinoMay 8, 2026
1 day ago
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
Magazine
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
By Sharon GoldmanMay 6, 2026
4 days ago
California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
North America
California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
By Sasha RogelbergMay 7, 2026
2 days ago
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
Energy
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
By Sasha RogelbergMay 8, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.