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Heather Clancy

Stay informed with Heather Clancy’s coverage and analysis.

Why More Contact Centers are Moving to the Cloud

Tech Why More Contact Centers are Moving to the Cloud

By Heather ClancyDecember 23, 2015

Data Sheet—Wednesday, December 23, 2015

Tech Data Sheet—Wednesday, December 23, 2015

By Heather Clancy and Adam LashinskyDecember 23, 2015

This Zenefits Rival is Tech’s Latest Unicorn

Tech This Zenefits Rival is Tech’s Latest Unicorn

By Heather ClancyDecember 22, 2015

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Tech What’s the Next Cool Cloud App? Here are 3 Contenders

By Heather ClancyDecember 22, 2015

Data Sheet—Tuesday, December 22, 2015

Tech Data Sheet—Tuesday, December 22, 2015

By Heather ClancyDecember 22, 2015

Why Box Needs Friends Like IBM And Salesforce

Tech Why Box Needs Friends Like IBM And Salesforce

By Heather ClancyDecember 21, 2015

Salesforce Backs West Virginia Wind Farm

Tech Salesforce Backs West Virginia Wind Farm

By Heather ClancyDecember 21, 2015

Data Sheet—Monday, December 21, 2015

Tech Data Sheet—Monday, December 21, 2015

By Heather Clancy and Adam LashinskyDecember 21, 2015

Data Sheet—Friday, December 18, 2015

Tech Data Sheet—Friday, December 18, 2015

By Heather Clancy and Adam LashinskyDecember 18, 2015

Data Sheet—Thursday, December 17, 2015

Tech Data Sheet—Thursday, December 17, 2015

By Heather Clancy and Adam LashinskyDecember 17, 2015

Data Sheet—Wednesday, December 16, 2015

Tech Data Sheet—Wednesday, December 16, 2015

By Heather Clancy and Adam LashinskyDecember 16, 2015

Slack Starts $80 Million App Investment Fund

Tech Slack Starts $80 Million App Investment Fund

By Heather ClancyDecember 15, 2015

This is the Biggest Gripe People Have About Service Visits

Tech This is the Biggest Gripe People Have About Service Visits

By Heather ClancyDecember 15, 2015

Data Sheet—Tuesday, December 15, 2015

Tech Data Sheet—Tuesday, December 15, 2015

By Heather Clancy and Adam LashinskyDecember 15, 2015

Data Sheet—Monday, December 14, 2015

Tech Data Sheet—Monday, December 14, 2015

By Heather Clancy and Adam LashinskyDecember 14, 2015

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