• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026
TechSenior Citizens

Elderly Americans lose $28 billion a year to scams, and some are fighting back by learning to spot deepfakes, AI, and misinformation

By
Dan Merica
Dan Merica
and
The Associated Press
The Associated Press
Down Arrow Button Icon
By
Dan Merica
Dan Merica
and
The Associated Press
The Associated Press
Down Arrow Button Icon
August 13, 2024, 8:13 PM ET
Barbara Winston
Barbara Winston uses a computer at her home in Northbrook, Ill., on Sunday, June 30, 2024, several days after taking an introduction to artificial intelligence class at a local senior center. “I saw ice boxes turn into refrigerators, that is how long I have been around, ... And I think [AI] is probably the greatest technical revolution that I will see in my lifetime,” she says.AP Photo/Teresa Crawford
Add Fortune on Google for similar content.

The students — most with gray hair, some with canes, all at least in their 60s — couldn’t believe what they were hearing.

Recommended Video

“Oh, my God,” whispered a retired college professor.

“Does it come with viruses?” wondered a bewildered woman scribbling notes in the second row.

A 79-year-old in a black-and-white floral shirt then asked the question on many minds: “How do you know if it is fake or not?”

This is how older adults — many of whom lived through the advent of refrigeration, the transition from radio to television and the invention of the internet — are grappling with artificial intelligence: taking a class. Sitting in a classroom in an airy senior center in a Chicago suburb, the dozen students were learning about the latest — and possibly greatest — technological leap in their lives.

And they are not alone. Across the country, scores of such classes have sprung up to teach seniors about AI’s ability to transform their lives and the threats the technology poses.

“I saw ice boxes turn into refrigerators, that is how long I have been around,” said Barbara Winston, 89, who paid to attend the class put on at the North Shore Senior Center in Northfield. “And I think this is probably the greatest technical revolution that I will see in my lifetime.”

Older adults find themselves in a unique moment with technology. Artificial intelligence offers significant benefits for seniors, from the ability to curb loneliness to making it easier for them to get to medical appointments.

But it also has drawbacks that are uniquely threatening to this older group of Americans: A series of studies have found that senior citizens are more susceptible to both scams perpetrated using artificial intelligence and believing the types of misinformation that are being supercharged by the technology. Experts are particularly concerned about the role deepfakes and other AI-produced misinformation could play in politics.

Winston left the class to start her own AI journey, even if others remained skeptical. When she got home, the retired professor downloaded books on the technology, researched the platforms she wanted to use from her kitchen table and eventually queried ChatGPT about how to treat a personal medical ailment.

“This is the beginning of my education,” she said, her floral cup of coffee nearby. “I’m not worried about protecting myself. I’m too old to worry about that.”

Classes like these aim to familiarize aging early adopters with the myriad ways the technology could better their lives but also encourage skepticism about how artificial intelligence can distort the truth.

Balanced skepticism, say experts on the technology, is critical for seniors who plan to interact with AI.

“It’s tricky,” said Michael Gershbein, the instructor of the class in Northfield. “Overall, the suspicion that is there on the part of seniors is good but I don’t want them to become paralyzed from their fears and not be willing to do anything online.”

The questions in his class outside Chicago ranged from the absurd to the practical to the academic. Why are so many new shoes no longer including shoelaces? Can AI create a multiday itinerary for a visit to Charleston, South Carolina? What are the geopolitical implications of artificial intelligence?

Gershbein, who teaches classes on a range of technological topics, said interest in AI has ballooned in the last nine months. The 52-year-old teaches an AI course once or twice a week, he said, and aims to create a “safe space where (seniors) can come in and we can discuss all the issues they may be hearing bits and pieces of but we can put it all together and they can ask questions.”

During a 90-minute-long session on a June Thursday, Gershbein discussed deepfakes — videos that use generative AI to make it appear someone said something they did not. When he played a few deepfakes, the seniors sat agog. They could not believe how real the fakes seemed. There are widespread concerns that such videos could be used to trick voters, especially seniors.

The threats to seniors go beyond politics, however, and range from basic misinformation on social media sites to scams that use voice-cloning technology to trick them. An AARP report published last year said that Americans over 60 lose $28.3 billion annually to financial extortion schemes, some assisted by AI.

Experts from the National Council on Aging, an organization established in 1950 to advocate for seniors, said classes on AI at senior centers have increased in recent years and are at the forefront of digital literacy efforts.

“There’s a myth out there that older adults don’t use technology. We know that that’s not true,” said Dianne Stone, associate director at the National Council on Aging who ran a senior center in Connecticut for over two decades. Such courses, she said, are meant to foster a “healthy skepticism” in what the technology can do, arming older Americans with the knowledge “that not everything you hear is true, it’s good to get the information, but you have to kind of sort it out for yourself.”

Striking that balance, said Siwei Lyu, a University at Buffalo professor, can be difficult, and classes tend to either promote AI’s benefits or focus on its dangers.

“We need this kind of education for seniors, but the approach we take has to be very balanced and well-designed,” said Lyu, who has lectured to seniors and other groups.

Seniors who have taken such AI classes said they came away with a clear understanding of AI’s benefits and pitfalls.

“It’s only as good as the people who program it, and the users need to understand that. You really have to question it,” said Linda Chipko, a 70-year-old who attended an AI class in June in suburban Atlanta.

Chipko said she took the class because she wanted to “understand” AI, but on her way out said, “It’s not for me.”

Others have even embraced it. Ruth Schneiderman, 77, used AI to help illustrate a children’s book she was writing, and that experience sparked her interest in taking the Northfield class to learn more about the technology.

“My mother lived until she was 90,” Schneiderman said, “and I learned from her if you want to survive in this world, you have to adjust to the change. Otherwise you are left behind.”

About the Authors
By Dan Merica
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

How Home Depot is rebuilding retailing with AI
NewslettersCIO Intelligence
How Home Depot is rebuilding retailing with AI
By John KellJune 24, 2026
43 minutes ago
bob
AIbooks
Robert Wright sees an ‘earthquake’ coming from AI that goes far beyond jobs: ‘cultural, political, personal, family, psychological’
By Nick LichtenbergJune 24, 2026
1 hour ago
A man wearing a red and black jacket and a red hat walks down a hallway lined with servers.
InnovationChina
For the first time since 2017, it’s China, not the U.S., that has the world’s most powerful supercomputer
By The Associated PressJune 24, 2026
2 hours ago
Jack Schlossberg, Kennedy scion and sardonic social media star, loses in bid for New York state assembly
PoliticsPolitics
Jack Schlossberg, Kennedy scion and sardonic social media star, loses in bid for New York state assembly
By The Associated Press, Danny Peltz and Anthony IzaguirreJune 24, 2026
2 hours ago
Matt Garman
Successthe future of work
Amazon exec says AI won’t wipe out white-collar jobs—and is hiring 11,000 grads and interns, and has more developers than 2 years ago to prove it
By Preston ForeJune 24, 2026
2 hours ago
NYC Mayor Zohran Mamdani 3 for 3 on his ‘better Democrats’ endorsements: ‘Put working people back at the heart of politics’
PoliticsNew York City
NYC Mayor Zohran Mamdani 3 for 3 on his ‘better Democrats’ endorsements: ‘Put working people back at the heart of politics’
By The Associated Press, Jesse Bedayn, Thomas Beaumont and HUMERA LODHIJune 24, 2026
3 hours ago

Most Popular

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
11 hours ago
Current price of oil as of June 23, 2026
Personal Finance
Current price of oil as of June 23, 2026
By Joseph HostetlerJune 23, 2026
1 day ago
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
Banking
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
By Jim EdwardsJune 23, 2026
1 day ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
1 day ago
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
Real Estate
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
By Sydney LakeJune 22, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.