• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

3

Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds

1

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs

2

Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998

3

Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
SuccessArts & Entertainment

American parents were at the mercy of Ticketmaster for Taylor Swift tickets: ‘My 20-year-old said even if you don’t get them, I still love you’

By
Leanne Italie
Leanne Italie
and
The Associated Press
The Associated Press
Down Arrow Button Icon
By
Leanne Italie
Leanne Italie
and
The Associated Press
The Associated Press
Down Arrow Button Icon
November 17, 2022, 9:20 AM ET
Taylor Swift
Taylor Swift accepts an award onstage during the MTV Europe Music Awards 2022 held at PSD Bank Dome on November 13, 2022 in Duesseldorf, Germany. Jeff Kravitz—FilmMagic/Getty Images
Add Fortune on Google for similar content.

They were supposed to be birthday presents. They were supposed to be Christmas presents. They were supposed to be the most special of special treats for young fans of Taylor Swift.

Instead, for many parents, the hours-long Ticketmaster debacle they endured Tuesday trying to score concert seats left them empty-handed and frustrated — and their kids disappointed.

“I was trying to buy tickets so my best friend and I could take our pre-teens to their first concert and waited literally all day to finally get in to buy tickets and not one ticket was left,” Micah Woods, who lives near Little Rock, Arkansas, said Wednesday.

Others who did battle on computers eventually scored, some after being kicked out of the online queue numerous times or struggling with error messages.

“I was pretty worn out afterwards. Just the stress of it,” said Natasha Mitchner in Dayton, Ohio. “But it’s worth it. She puts on a good show.”

After nearly six hours in the queue, Mitchner madly scooped up tickets for herself and her two daughters, ages 17 and 20. She sprung for a bonus fourth ticket to be used by her husband or a friend of the kids. It will be the fourth time the Swiftie family has seen her live.

“My 20-year-old said even if you don’t get them, I still love you,” Mitchner said, laughing. “It’s kind of our thing to do together. I would have been upset. I just tried to be calm.”

Emails to Ticketmaster spokeswomen were not immediately returned Wednesday. In a tweet Tuesday, the company called demand “historically unprecedented” with millions of people trying to buy.

Fresh off one of the biggest album launches of her career, Swift announced earlier this month she was going on a new U.S. stadium tour starting next year, with international dates to follow. Fans who received a special code after registering had exclusive access to buy tickets Wednesday, ahead of Friday sales for the rest of the public.

The 52-date Eras Tour kicks off March 17 in Glendale, Arizona, and wraps up with five shows in Los Angeles ending Aug. 9. It’s Swift’s first tour since 2018.

“It was sad. It was so sad,” said Vivica Williams in Clarksville, Maryland.

She lost out trying for her 14-year-old daughter and a friend. The girls were in gym class when tickets went on sale so mom was tasked with the job. The Philadelphia show was going to be a birthday present.

“They were so excited. I tried to get on and I tried to get on it. It crashes and it crashes and it crashes and it crashes. And so finally, eventually I get in the queue, and I’m like yay! Then, oh, there are 2,000 plus people ahead of you in line,” Williams said.

She was kicked off the queue four or five times, having logged on about 9:30 a.m., which was 30 minutes ahead of the sale.

“I never got past 2,000 plus people in line. So finally around 2:30 I gave up. I’m like, forget this, I’m an adult person. I can’t sit here all day with Taylor Swift on my phone,” Williams said. “I was complaining to my daughter the whole time. Like, this is for the birds.”

With another chance at tickets Friday, she has already informed the young ones: “It’s on you now, girls.”

And with tickets for the pre-sale up for grabs in the middle of a school day, Williams wasn’t the only parent left with the job.

Jonathan Hickman in Knoxville, Tennessee, managed to snag a pair of tickets for his 15-year-old daughter after performing, as his wife Katie Allison described, “some crazy crashing Ticketmaster” magic all day long.

The tickets, for a Nashville show, were supposed to be a Christmas present — and their daughter’s first concert without parents — but they went ahead and told her now.

“If you’ve ever wondered what the teenage girls screaming with unbelievable excitement for the Beatles sounded like, I can now describe the sound to you in what I’m sure is a pretty accurate way,” Allison wrote on Facebook. “We still aren’t sure how Jon did this. We’re kind of in shock. But boy is it fun seeing your daughter THAT excited about music.”

Our new weekly Impact Report newsletter will examine how ESG news and trends are shaping the roles and responsibilities of today's executives—and how they can best navigate those challenges. Subscribe here.

About the Authors
By Leanne Italie
See full bioRight Arrow Button Icon
By The Associated Press
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Success

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Success

Older worker sad at laptop
SuccessGen X
A quarter of young baby boomers and Gen Xers who’ve been laid off in the last decade are still unemployed—and 11% have taken pay cuts to work
By Emma BurleighJuly 4, 2026
1 hour ago
usa
North Americahistory
Before independence, America tried — and failed — to conquer Canada
By Sarah M.S. Pearsall and The ConversationJuly 4, 2026
1 hour ago
The 1964 box set that predicted Dylan going electric — and still explains American music today
Arts & EntertainmentMusic
The 1964 box set that predicted Dylan going electric — and still explains American music today
By Ted Olson and The ConversationJuly 4, 2026
1 hour ago
Ejay O'Donnell, Bart Szaniewski, and Grant Eastey wear Dad Gang hats in a factory
SuccessEntrepreneurship
Three dads started selling hats from a garage with $750—now they’ve sold $35 million worth, partnered with Gary Vee, and grown a community of fathers
By Preston ForeJuly 4, 2026
4 hours ago
loco
Travel & LeisureEntrepreneurship
The World Cup is just now discovering Middle America’s big heart. These Irish bingo kingpins built a $24 million business knowing it all along
By Nick LichtenbergJuly 4, 2026
5 hours ago
Elon Musk with a black DOGE hat
SuccessWealth
Even as Elon Musk calls philanthropy ‘very hard,’ every day Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
By Preston ForeJuly 4, 2026
7 hours ago

Most Popular

Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
Law
Egg companies made $1.22 billion in profit off a $6 carton — now they’re buying their way out of a price-fixing case with 53 million donated eggs
By Wyatte Grantham-Philips and The Associated PressJuly 2, 2026
2 days ago
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
AI
Meet the Zillennials: The luckiest micro-generation in the workforce, born between 1993 and 1998
By Nick LichtenbergJuly 3, 2026
1 day ago
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
Economy
Economists have found an answer to slowing cognitive decline: Avoid retiring early, study finds
By Sasha RogelbergJuly 2, 2026
2 days ago
On Wall Street, analysts increasingly don’t believe the U.S. government’s 'misleading' job numbers
Economy
On Wall Street, analysts increasingly don’t believe the U.S. government’s 'misleading' job numbers
By Jim EdwardsJuly 3, 2026
1 day ago
Even as Elon Musk calls philanthropy ‘very hard,’ every day Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
Success
Even as Elon Musk calls philanthropy ‘very hard,’ every day Americans gave a record $617 billion—despite feeling the squeeze over the cost of living
By Preston ForeJuly 4, 2026
7 hours ago
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
Success
$25 billion CEO says one-hour interviews are a waste of time—he puts candidates through six hours of tests and wants them to order wine at lunch
By Orianna Rosa RoyleJuly 3, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.