• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Video Games

The Xbox One has one major problem

By
John Patrick Pullen
John Patrick Pullen
Down Arrow Button Icon
By
John Patrick Pullen
John Patrick Pullen
Down Arrow Button Icon
May 22, 2013, 7:08 AM ET

 

FORTUNE — When it comes to launches like Tuesday’s Xbox One announcement, there’s a term for the shiny, face-forward product image they’ll be showing from now until unboxing day: the hero shot. But as Redmond executives went on about octa-core processors and infrared depth censors (which, don’t get me wrong, are hugely important), I was anxiously waiting for a look at the box’s backside, where I hoped to find the real hero: a co-axial cable input or a CableCard slot. Unfortunately, neither were to be seen.

To be clear, Microsoft’s (MSFT) new Xbox is an achievement in electronics, computing, gaming, and networking. When it comes to game consoles, media streamers, or home theater PCs—with apologies to Sony (SNE), Nintendo (NTDOY), Apple (AAPL), and Roku—nothing else comes close. But repeatedly billed as an “all-in-one home entertainment system,” the upcoming console from Microsoft not only appears to leave crucial television integration on the shelf, it also tethers users to their cable or satellite boxes. This makes the new Xbox much more than the one peripheral your TV needs—because it’s actually two.

In order to enjoy some of Xbox One’s most integral features, like its smooth-looking program guide or Skyping while watching TV, be prepared to pay extra, every month. It’s all there in the fine print: “Supported television tuner or cable/satellite set-top box with HDMI output and HDMI cable required (all sold separately).”

MORE: Meet the new Microsoft Xbox

Many aspiring Xbox One buyers will point out they already have a cable box, making the investment in Xbox One a wash. But in recent years, an increasing amount of users have been dumping their provider-supplied tuners for so-called CableCards. And with 70 million Xbox 360s worldwide, this was a huge chance for many more to join them.

CableCards plug into PCMCIA slots, giving third-party devices to access cable and satellite networks. Legislated into existence by the Telecommunications Act of 1996, there are currently 600,000 deployed in the U.S., up almost 8% from last year, according to a February 2013 report by the National Cable and Telecommunications Association. (By comparison, there are more than 39 million cable boxes in the wild.)

Last year’s uptick in adoption might have something to do with TiVo (TIVO) Premiere launching bi-directional service in late 2012, which gave users access to on-demand services from providers like Comcast (CMCSA). I personally made that upgrade, and, ironically, since ripping out my cable box, I have never been happier with my television service. On Monday, TiVo announced its largest quarterly subscription increase in more than seven years, a gain of 277,000 cable subscribers. It’s also been recently reported that smart-television manufacturer Samsung is eyeing the still-viable technology to go subvert cable’s poor user experience and deliver better interactive services. And last summer, Bloomberg reported that Apple reportedly offered to work with Comcast on a new interface, but millions of people are still staring at the cable company’s hideous blue menus today, so that obviously didn’t pan out.

But if CableCard is good enough for TiVo and Samsung, why wasn’t it feasible for Microsoft? That’s a mystery, though it isn’t a surprise. As unpopular as the protocol has been—and as ubiquitous as HDMI has become—Microsoft could even be forgiven for being forward-looking on this particular spec. But I imagine the move came as a result of boardroom negotiations with multi-service providers (MSOs), where Microsoft asked for program and scheduling information, and the television companies said, “Sure, as long as you draw them out of our boxes.”

MORE: Tim Cook has some explaining to do

Set-top boxes represent a consistent revenue stream for MSOs. Standard high-definition boxes fetch providers anywhere from $8 to $10 per month, not including service fees, and providers have been using these charges to combat attrition caused by viewers cutting the cord in favor of over-the-top services like Netflix (NFLX) and Aereo. With the Xbox One, however, providers have an ally that both improves the user interface and guarantees box revenue—a win-win.

CableCards, meanwhile, only cost $2.50 per month, and the FCC has mandated that providers supply the first one for free.

But if Xbox One users want television DVR capabilities, it seems they will have to pay television providers even more (or get a third box), further undercutting the game console’s all-in-one value proposition. Of course, Microsoft is touting Xbox One’s 500 gigabyte hard drive and slick game DVR functionality, but they made no mention of television recording capabilities in yesterday’s announcement. In fact, sandwiched between “core and casual games” and “sports and movies,” Don Mattrick, Microsoft’s president of interactive entertainment, sped right past “live and recorded television” in his remarks, burning a path to this question:

“Can we improve a living room that has become too complex, too fragmented, and too slow, by harmonizing your experiences?”

Well, I don’t know, Microsoft. Can you?

About the Author
By John Patrick Pullen
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

UK moves warship to Middle East for potential Hormuz mission
PoliticsMilitary
UK moves warship to Middle East for potential Hormuz mission
By Ellen Milligan and BloombergMay 9, 2026
4 hours ago
Iran war is draining world’s oil buffer at an unprecedented pace
EnergyOil
Iran war is draining world’s oil buffer at an unprecedented pace
By Grant Smith, Yongchang Chin and BloombergMay 9, 2026
4 hours ago
Trump Media posts $405 million loss driven by crypto holdings
CryptoDonald Trump
Trump Media posts $405 million loss driven by crypto holdings
By Yash Roy and BloombergMay 9, 2026
5 hours ago
The federal government must issue more debt than it expected as cash flow weakens, and ‘the bond market is shouting’
InvestingDebt
The federal government must issue more debt than it expected as cash flow weakens, and ‘the bond market is shouting’
By Jason MaMay 9, 2026
5 hours ago
A federal judge weighing the future of a D.C. golf course doesn’t want to be Amy Poehler, but Trump might be interested as he remakes parks
PoliticsDonald Trump
A federal judge weighing the future of a D.C. golf course doesn’t want to be Amy Poehler, but Trump might be interested as he remakes parks
By Steven Sloan and The Associated PressMay 9, 2026
7 hours ago
Trump sees ‘beginning of the end’ in Russia’s war on Ukraine as both sides agrees to his request for a 3-day ceasefire
EuropeRussia
Trump sees ‘beginning of the end’ in Russia’s war on Ukraine as both sides agrees to his request for a 3-day ceasefire
By Darlene Superville and The Associated PressMay 9, 2026
7 hours ago

Most Popular

'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
Future of Work
'Employers are increasingly turning to degree and GPA' in hiring: Recruiters retreat from ‘talent is everywhere,’ double down on top colleges
By Jake AngeloMay 9, 2026
14 hours ago
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
Politics
Ted Cruz says the quiet part out loud: Trump accounts are Social Security personal accounts as GOP senator reveals 'dirty little secret'
By Jason MaMay 9, 2026
10 hours ago
You're probably safe from the Hantavirus outbreak, but here's what you absolutely must not do, experts say
Politics
You're probably safe from the Hantavirus outbreak, but here's what you absolutely must not do, experts say
By Catherina GioinoMay 8, 2026
1 day ago
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
Magazine
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
By Sharon GoldmanMay 6, 2026
4 days ago
California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
North America
California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
By Sasha RogelbergMay 7, 2026
2 days ago
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
Energy
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
By Sasha RogelbergMay 8, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.