• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
Gen Z
Europe

Gen Z students in Japan are getting job-market ready with lessons on how to smile again without masks

Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
Orianna Rosa Royle
By
Orianna Rosa Royle
Orianna Rosa Royle
Associate Editor, Success
Down Arrow Button Icon
June 6, 2023, 10:23 AM ET
Asian businesswoman smiling
After years of mask wearing, Japanese students have forgotten how to smile.Hinterhaus Productions—Getty Images

Gen Z students in Japan are holding mirrors up to their faces, stretching the sides of their mouths upward with their fingers and rediscovering how to smile.

Recommended Video

They are taking classes from a “smile instructor,” Keiko Kawano, after becoming too accustomed to wearing face masks for over three years.

The former radio host started giving lessons in 2017, but according to Reuters, her company Egaoiku—which translates to Smile Education—has seen over a fourfold jump in demand in the last year.

Himawari Yoshida, a 20-year-old art student, said that smiling lessons have become part of her school’s curriculum to prepare them for the job market.

“I hadn’t used my facial muscles much during COVID, so it’s good exercise,” she told Reuters while explaining that she needs to work on her smile.

Kawano’s clientele range from Gen Z students like Yoshida to salespeople that are trying to be more approachable with customers—and a one-hour-long lesson is setting them back 7,700 yen ($55).

Her trademarked “Hollywood Style Smiling Technique” method comprises shaping the edges of the mouth to bare eight pearly whites in the upper row—and students can practice their technique on a tablet to get scored on their grins.

Mask mandates have lifted, but it’s embedded in culture

Japan was one of the last major economies to relax its official guidance on face coverings, in March this year.

Dubbed “mask-free Monday,” Disney park operator Oriental Land, East Japan Railway, and cinema operator Toho were among the major companies to finally drop their mask requirements.

In most situations, it’s now up to individuals to mask up—but it’s unlikely people will completely ditch face coverings as it was embedded in Japanese culture long before the pandemic.

In fact, a recent poll by Japan’s public broadcaster NHK showed that only 6% of people planned to stop wearing masks altogether.

Tellingly, Reuters reported that roughly a quarter of the students who took Kawano’s class kept their masks on during the lesson. 

Young people have, perhaps, become used to life with masks, Kawano said, while adding that women might find it easier to go out without makeup and men could hide that they hadn’t shaved.

Part of a wider issue

Even in parts of the world where mask mandates were dropped early on, young people are struggling to adapt to life—and the social norms that come with it—post-pandemic.

As Gen Z Japanese students find solutions to their smiling regression, COVID-era graduates in the U.K. are learning how to work with others again.

Two of the world’s Big Four accounting firms are now offering extra training to young new hires who have “less confidence doing basic tasks” such as making presentations and speaking up in meetings.

Deloitte and PwC, who run some of the largest graduate recruitment programs in Britain, took stock that junior employees—who spent part of their school or university years isolated from their peers—have weaker teamwork and communication skills than previous cohorts.

“This means that there is a greater need for employers to provide training on basic professional and working skills, that wasn’t necessary in prior years,” said Jackie Henry, Deloitte’s U.K. managing partner for people and purpose.

Join us at the Fortune Workplace Innovation Summit May 19–20, 2026, in Atlanta. The next era of workplace innovation is here—and the old playbook is being rewritten. At this exclusive, high-energy event, the world’s most innovative leaders will convene to explore how AI, humanity, and strategy converge to redefine, again, the future of work. Register now.
About the Author
Orianna Rosa Royle
By Orianna Rosa RoyleAssociate Editor, Success
Instagram iconLinkedIn iconTwitter icon

Orianna Rosa Royle is the Success associate editor at Fortune, overseeing careers, leadership, and company culture coverage. She was previously the senior reporter at Management Today, Britain's longest-running publication for CEOs. 

See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Mortgage rates today, May 12, 2026
Personal Financemortgages
Mortgage rates today, May 12, 2026
By Glen Luke FlanaganMay 12, 2026
37 minutes ago
Current refi mortgage rates report for May 12, 2026
Personal Financemortgage rates
Current refi mortgage rates report for May 12, 2026
By Glen Luke FlanaganMay 12, 2026
37 minutes ago
Current ARM mortgage rates report for May 12, 2026
Personal FinanceReal Estate
Current ARM mortgage rates report for May 12, 2026
By Glen Luke FlanaganMay 12, 2026
37 minutes ago
White Circle's founding team sat on a sofa.
AIfundraising
Exclusive: White Circle raises $11 million to stop AI models from going rogue in the workplace
By Beatrice NolanMay 12, 2026
2 hours ago
Navy plans to buy 15 costly Trump-class battleships by 2055
PoliticsU.S. Navy
Navy plans to buy 15 costly Trump-class battleships by 2055
By Tony Capaccio, Roxana Tiron and BloombergMay 11, 2026
8 hours ago
Trump Mobile quietly rewrote its fine print to say the gold Trump phone may never be made, a year after taking $100 deposits
North AmericaU.S. Politics
Trump Mobile quietly rewrote its fine print to say the gold Trump phone may never be made, a year after taking $100 deposits
By Marco Quiroz-GutierrezMay 11, 2026
9 hours ago

Most Popular

Forget U.S. debt, China's total borrowing is in 'a league of its own'—much worse and deteriorating faster, analyst says
Economy
Forget U.S. debt, China's total borrowing is in 'a league of its own'—much worse and deteriorating faster, analyst says
By Jason MaMay 11, 2026
15 hours ago
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
Tech
OpenAI CEO Sam Altman says Gen Z and millennials are using ChatGPT like a 'life advisor'—but college students might be one step ahead
By Sydney LakeMay 10, 2026
2 days ago
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
Economy
‘This is the way’: Elon Musk endorses Warren Buffett’s famed 5-minute plan to fix the national debt
By Jacqueline MunisMay 10, 2026
2 days ago
Microsoft’s CFO admits she joined the tech giant without even knowing her salary—and then missed her first day of work
Success
Microsoft’s CFO admits she joined the tech giant without even knowing her salary—and then missed her first day of work
By Preston ForeMay 11, 2026
16 hours ago
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
Success
Red flag test: former CEO explains why he rejects job candidates who say they can start right away
By Orianna Rosa RoyleMay 9, 2026
3 days ago
Current price of oil as of May 11, 2026
Personal Finance
Current price of oil as of May 11, 2026
By Joseph HostetlerMay 11, 2026
19 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.