• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Amazon

Amazon gadget boss hints at ‘awesome’ future Alexa products and unveils a slew of new Kindle devices in his public debut

By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
By
Jason Del Rey
Jason Del Rey
Former Tech Correspondent
Down Arrow Button Icon
October 16, 2024, 9:00 AM ET
Amazon executive Panos Panay holds up the new Kindle Colorsoft device on stage, with a TV screen displaying video of the device behind him
Amazon executive Panos Panay showed off the new Kindle Colorsoft and other devices at his first press event since joining the company.Courtesy of Amazon
Add Fortune on Google for similar content.

On Tuesday morning, Panos Panay didn’t look like a man under intense pressure. Or maybe he’s just good at hiding it.

Recommended Video

Panay, the former chief product officer of Microsoft, joined Amazon last October as the head of its gadgets and services division, including Alexa. As a result, his most pressing task since day one has been to help lead a reinvention of the 10-year-old voice assistant for the new generative AI age. 

One year later, though, and neither Panay nor any other Amazon executive has yet revealed the new Alexa to the public. Fortune previously reported that the new Alexa initiative, first announced by Panay’s predecessor, Dave Limp, last September, has been beset by both internal structural and technological hurdles. Multiple news reports have suggested that Amazon would finally unveil it this fall. 

But rather than a big AI reveal, Panos stood in front of a room full of journalists on Tuesday to unveil a slate of new devices from a product line where Amazon can feel comfortable: Kindle. He revealed four Kindles in total—ranging in price from $109.99 for the latest original Kindle, now available in Matcha, up to $399.99 for the latest Kindle Scribe. He also showed off the first color e-reader in the family, dubbed Kindle Colorsoft, which is available for preorder and will run $279.99.

While the humble Kindle e-reader might not seem as sexy to technologists as a forthcoming AI-boosted Alexa, Panos at times seemed personally smitten with his team’s new creations, using the descriptor “romantic” frequently throughout his roughly 40-minute talk.

Of the original Kindle’s size, he remarked: “Maybe the most romantic thing about this … product is you can put it in your pocket.”

The video introducing the Colorsoft was also “romantic.” As was the “quite romantic” setting of the press event—a salon-style space on the eighth floor of New York City’s the Shed art center, drenched in natural light thanks to a high glass ceiling. 

Whether or not some of Panay’s emotion was more performance-driven than organic, it was refreshing both because it was not typically Amazonian—and maybe that’s the point for a division that could use reinvigorating—and because it occurred at a press event in which the current industry infatuation with gen AI was largely absent.

In fact, the only AI references arose when Panay discussed the new Kindle Scribe, which sports artificial intelligence that works in the background to summarize a user’s notes, and to make one’s writing more legible or neater if they so choose. Panay later told Fortune that he and his teams whittled down a list of more than 50 AI-powered feature ideas to this final pair.

“The point of gen AI is not to have gen AI,” he said in a short interview after his presentation. “The point is to make it useful.”

And that is the dilemma Panay and the teams working on a new AI-powered Alexa have been facing since at least last year: How do you re-architect and reimagine the company’s decade-old voice assistant using gen AI in a way that is truly differentiated and useful?

While tools like ChatGPT and Perplexity AI have captured the minds of technologists and everyday consumers worldwide, Alexa has, at least publicly, been standing still. What those other tools provide in usefulness, though, they can lack in emotional connection. Whether large swaths of humanity desire that from artificial beings remains to be seen, but there’s an opening there for Amazon, Alexa, and Panay. 

I was curious what Panay thought of that idea. He had just spent considerable time expressing to reporters the emotional impact of Kindle features like faster page-flips or the right vibration of a digital pen against a Kindle’s screen.

Should we expect the new Alexa to elicit such a personal response in him and others, too, especially when recent versions of the voice assistant have at times strayed toward desperate nudging?

“I mean, you’re definitely going to hear me talk about emotion,” Panay told Fortune exclusively about the forthcoming Alexa release. “And connection. People have an interesting relationship with Alexa. There’s hundreds of millions of people that do right now. So you have to get it right.”

“The products coming,” he added, “are pretty awesome.”

Are you a current or former Amazon employee with thoughts on this topic or a tip to share? Contact Jason Del Rey at jason.delrey@fortune.com, jasondelrey@protonmail.com, or through secure messaging app Signal at 917-655-4267. You can also message him on LinkedIn or at @delrey on X.

About the Author
By Jason Del ReyFormer Tech Correspondent
LinkedIn iconTwitter icon
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Man in a suit and tie
InvestingAmazon
Bill Ackman, David Tepper, and other billionaire fund managers are quietly piling into Amazon
By Amanda GerutJune 25, 2026
3 hours ago
Ikea’s billionaire founder was so frugal that he bought clothes from flea markets and took free salt and pepper from restaurants
SuccessBillionaires
Ikea’s billionaire founder was so frugal that he bought clothes from flea markets and took free salt and pepper from restaurants
By Orianna Rosa RoyleJune 25, 2026
3 hours ago
Current ARM mortgage rates report for June 25, 2026
Personal FinanceReal Estate
Current ARM mortgage rates report for June 25, 2026
By Glen Luke FlanaganJune 25, 2026
3 hours ago
Current refi mortgage rates report for June 25, 2026
Personal FinanceReal Estate
Current refi mortgage rates report for June 25, 2026
By Glen Luke FlanaganJune 25, 2026
3 hours ago
Mortgage rates today, June 25, 2026
Personal Financemortgages
Mortgage rates today, June 25, 2026
By Glen Luke FlanaganJune 25, 2026
3 hours ago
Fortune 500 bosses demanding staff return to the office share one trait: narcissism, research finds
C-SuiteLeadership
Fortune 500 bosses demanding staff return to the office share one trait: narcissism, research finds
By Claire ZillmanJune 25, 2026
3 hours ago

Most Popular

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
1 day ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
19 hours ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
21 hours ago
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
Economy
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
By Tristan BoveJune 24, 2026
16 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.