• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

3

Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

3

Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
NewslettersFortune CHRO

UPS launched a 3-month childcare pilot. Retention increased 39%, and absences plummeted

By
Paige McGlauflin
Paige McGlauflin
and
Emma Burleigh
Emma Burleigh
Down Arrow Button Icon
By
Paige McGlauflin
Paige McGlauflin
and
Emma Burleigh
Emma Burleigh
Down Arrow Button Icon
March 26, 2024, 8:27 AM ET
A woman drops off her young son at daycare, where a teacher kneels to greet him.
UPS and Etsy are among five companies that saw positive outcomes from childcare benefits.Westend61—Getty images
Add Fortune on Google for similar content.

Good morning!

Recommended Video

Over the past few years, more employers have started offering childcare benefits as working parents, particularly mothers, deal with an unrelenting caregiving crisis. 

Those childcare benefits don’t have to be as financially intensive as investing in an on-site facility either. In fact, a new report from Boston Consulting Group and nonprofit Moms First looks at a variety of care offerings from five different companies and the ensuing return on investment. 

“We wanted the study to break through the perception that there was only a one-size-fits-all way of solving this,” says Reshma Saujani, founder and CEO of Moms First.

Researchers examined UPS, Etsy, Uniqlo owner Fast Retailing, financial services company Synchrony, and Colorado-based ski resort Steamboat, using employee surveys, financial data, and worker interviews to analyze each program. Researchers intentionally selected companies that differ in industry, workforce size, mix of frontline and white-collar roles, and range of childcare benefits. 

The companies analyzed saw an ROI on childcare benefits—financial gains made from increased employee retention and productivity, compared to the net cost to administer the childcare benefit—ranging from 90% to 425%. Some companies needed as little as a 1% increase in eligible employee retention to make back the childcare investment cost, the report calculated. Additionally, childcare-related absences fell by four to 16 days.

UPS, which piloted a 3-month emergency on-site daycare program at a Northern California facility in late 2022, saw retention among eligible hourly employees at the facility jump from 69% to 96%, while worker absences dropped an average of three days over that period. At Etsy, which offers workers up to $4,000 annually for backup childcare and an additional $1,000 work-life stipend, 82% of eligible employees said childcare benefits were an important factor in their decision to work there. Seventy-nine percent of those surveyed said they were more likely to stay with Etsy because it covered those costs. 

Researchers also observed positive outcomes they hadn’t set out to measure, including new opportunities for career progression. Several workers shared that the childcare support allowed them to take on more assignments and opportunities that they wouldn’t have been able to pursue otherwise.

“We didn’t put a dollar value on that, but when you think about that happening over millions of people in the U.S., and millions of women in particular, I think it’s really powerful, and it adds up to something,” says Emily Kos, a managing director and partner at BCG.

To be sure, the report is a peek into the decisions of a few companies, not a broader population survey. And many organizations still view childcare as a costly investment that only big companies can provide. According to a 2023 survey from HR consulting firm Mercer, 54% of companies with 500 or more employees said they do not offer childcare benefits, while 40% of large companies with 5,000 or more reported the same.

Saujani says the latest report draws attention to the many different ways that employers can customize childcare benefits for their workforce. For small businesses, that might simply mean a more flexible work schedule in case childcare plans fall through.

Kos says the way surveyed companies studied tailored their benefits to employees shows that “there’s a solution out there that would be ROI positive for companies as long as they’re being thoughtful about how they match their benefits to their workforce.”

Paige McGlauflin
paige.mcglauflin@fortune.com
@paidion

Today’s edition was curated by Emma Burleigh.

Correction, March 26, 2024: A previous version of this article misstated the increase in employee retention needed to make back the costs on childcare benefits.

Around the Table

A round-up of the most important HR headlines.

- “Gross outfits at work” are the new trend among young Chinese employees, who don sweatpants and fuzzy slippers to the office in a rebuke of grind culture. New York Times

- California restaurants are slashing staffers ahead of a new state law mandating a $20 per hour minimum salary for fast-food workers. Wall Street Journal

- An employee disguised himself as a “Slackbot” to prank his coworkers. The ease at which he could do it exposes serious security risks. Bloomberg

Watercooler

Everything you need to know from Fortune.

Priority mismatch. Companies have failed to train managers on leading hybrid teams, and it's causing problems in the workplace. —Trey Williams 

Cha-ching. Engineering is the most surefire way to make the big bucks after graduating college. —Orianna Rosa Royle

Pretty penny. A U.K. train operations company is offering its drivers a 380% pay bump to work overtime. —Ryan Hogg

Misdirection. Car manufacturer Stellantis ordered employees to work from home to remotely attend an “operational meeting.” Then, it fired 400 workers. —Steve Mollman

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Sign up to get it delivered free to your inbox.

About the Authors
By Paige McGlauflin
LinkedIn icon
See full bioRight Arrow Button Icon
Emma Burleigh
By Emma BurleighReporter, Success

Emma Burleigh is a reporter at Fortune, covering success, careers, entrepreneurship, and personal finance. Before joining the Success desk, she co-authored Fortune’s CHRO Daily newsletter, extensively covering the workplace and the future of jobs. Emma has also written for publications including the Observer and The China Project, publishing long-form stories on culture, entertainment, and geopolitics. She has a joint-master’s degree from New York University in Global Journalism and East Asian Studies.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

Lux Capital cofounder Josh Wolfe’s limited-odds, high-stakes 2027 predictions
NewslettersTerm Sheet
Lux Capital cofounder Josh Wolfe’s limited-odds, high-stakes 2027 predictions
By Allie GarfinkleJune 25, 2026
4 hours ago
A 6 year study shows which CEOs are pushing RTO mandates: The ones with the biggest egos
NewslettersCEO Daily
A 6 year study shows which CEOs are pushing RTO mandates: The ones with the biggest egos
By Claire ZillmanJune 25, 2026
4 hours ago
OpenAI CEO Sam Altman (left) and Broadcom CEO Hock Tan holding their new AI chip, “Jalapeño.” (Photo courtesy OpenAI)
NewslettersFortune Tech
OpenAI and Broadcom’s AI chip has a name: Jalapeño
By Andrew NuscaJune 25, 2026
4 hours ago
How Home Depot is rebuilding retailing with AI
NewslettersCIO Intelligence
How Home Depot is rebuilding retailing with AI
By John KellJune 24, 2026
21 hours ago
As America turns 250, women’s financial independence remains a work in progress
NewslettersMPW Daily
As America turns 250, women’s financial independence remains a work in progress
By Emma HinchliffeJune 24, 2026
23 hours ago
As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
NewslettersTerm Sheet
As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
By Allie GarfinkleJune 24, 2026
1 day ago

Most Popular

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
1 day ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
23 hours ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
1 day ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
7 hours ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
Economy
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
By Tristan BoveJune 24, 2026
20 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.