• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

3

Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

3

Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
CommentaryTech

‘A Kodak déjà vu’: Apple’s Vision Pro is yet to find its killer app–and it could spell trouble for Tim Cook’s risky bet

By
Steve Blank
Steve Blank
Down Arrow Button Icon
By
Steve Blank
Steve Blank
Down Arrow Button Icon
February 9, 2024, 8:32 AM ET
Apple CEO Tim Cook stands beside an Apple Vision Pro headset during the Apple Worldwide Developers Conference in Cupertino in June.
Apple CEO Tim Cook stands beside an Apple Vision Pro headset during the Apple Worldwide Developers Conference in Cupertino in June.Philip Pacheco—Bloomberg/Getty Images
Add Fortune on Google for similar content.

Apple has started shipping its Apple Vision Pro, its take on a headset that combines Virtual Reality (VR) and Augmented Reality (AR).

While the product is an amazing technical tour de force, I believe the product-market fit of this first iteration is a swing and a miss.

I’ve watched other world-class consumer product companies make the same mistakes over and over again:

  1. Come up with amazing hardware that creates entirely new capabilities.
  2. Forecast demand based on volumes of their previous consumer products.
  3. Confuse consumers by defining a new category without a frame of reference.
  4. Discover that the hardware doesn’t match the needs of their existing customer base.
  5. Work hard and spend a lot of money on trying to push sales on their existing customers.
  6. Revenue woefully falls short of forecast. Marketing and capital expenses (new factory, high research and development expense) were predicated on consumer-scale sales. The new product is burning a ton of cash.
  7. Ignore or fail to understand adjacent niche industrial markets that would have rushed to buy the product if the company had developed niche-specific demos and outreach.
  8. Eventually, pivot to the niche markets that are excited about the product.
  9. The niche markets make for great beachhead markets but are too small to match the inflated forecasts and the built-in burn rates of consumer-scale sales.
  10. After multiple market pivots and changes in leadership, abandon the product.

A Kodak déjà vu

I lived through the equivalent of this when Kodak (remember them?) launched a product in 1990 called PhotoCD. Kodak wanted consumers to put their film photos on their home CDROM drives and then display them on their televisions. You dropped off your film at a film processor and instead of just getting physical prints of your pictures they would scan the film and burn them onto a Compact Disc. You’d go home with a Compact Disc with your pictures on it.

I got a preview of PhotoCD when I was the head of marketing at SuperMac, a supplier of hardware and software for graphics professionals. The moment I saw the product I knew every one of my professional graphics customers (ad agencies, freelancers, photo studios, etc.) would want to use it. In fact, they would have paid a premium for it. I was floored when Kodak told me they were launching PhotoCD as a consumer product.

The problem was that in 1990, consumers did not have CDROM drives to display the pictures. At the time, even most personal computers lacked them. Meanwhile, every graphics professional did own a CDROM drive but most didn’t own a high-resolution film scanner. They would have been the perfect launch customers for PhotoCD. To this day, I remember being lectured by a senior Kodak executive, “Steve you don’t get it, we’re experts at selling to consumers. We’ll sell them the CDROM drives as well.” 

Except the Kodak CDROM drives were the size of professional audio equipment and depending on the model, cost $600 to $1000 in today’s dollars. And when consumer CDROM drives became available they couldn’t play the PhotoCD disks as they were encoded in a proprietary Kodak standard to lock you into their drives! 

The result? PhotoCD failed miserably as a consumer product. Subsequent pivots to professional graphics users (a segment they knew well) came too late, as low-cost scanners and non-proprietary standards (JPEG) prevailed.

Getting it right

Similarly, Apple is trying to push Vision Pro onto their existing consumer customers. All the demos and existing applications are tailored to the consumer market.

Additionally, Apple did not create demos for how the Vision Pro could be used in new markets where users would jump at the opportunity to buy a Vision Pro. For example, the internet is rife with proof of demand in an adjacent mass market: helping millions of homeowners repair things around their property.

There is also proven demand for Industrial applications outside of the consumer space. Every company that has complex machinery has been experimenting with AR for years. Imagine car repair with a Vision Pro AR tutorial. Or jet engine maintenance. Or the entire gamut of complex machinery. All of these would have been great Vision Pro demos for training and repair. It’s hard to understand why Apple ignored these easy wins.

Apple’s entry into new markets by creating new product categories–iPods, iPads, iPhones–is unprecedented in the history of modern corporations. $300 billion (75% of their revenue) is from non-computer hardware. In addition, they’ve created an entirely new $85+ billion subscription business model with the App Store, iTunes, Apple Care, Apple Pay, Apple Cash, Apple Arcade, Apple Music, and Apple TV.

It’s hard to remember, but the first versions of these products launched with serious limitations that follow-on versions remedied. The first version of the iPhone only ran Apple software, it had no app store. It was a closed system. It had no copy-and-paste function, and couldn’t record video, among other limitations. The original Apple Watch was positioned as a fashion accessory. It wasn’t until later that Apple realized the Watch’s killer apps were fitness and health. Fixing the technical flaws while finding the right markets took time and commitment.

The same will likely be true for the Vision Pro. Apple’s model is to provide the hardware and then let their developer community come up with the kind of applications. However, all of the applications on this first release are in their current markets (entertainment, music, etc.). None of these are killer apps for the product.

Apple marketers will realize that adjacent spaces they are less familiar with will provide the first “got to have it” beachhead markets. Newer iterations will ride the technology wave of lighter and cheaper versions.

Apple’s CEO Tim Cook has made a personal bet on the Vision Pro. More than any other company, they have sufficient resources (cash on hand and engineering talent) to pivot–and ensure the Vision Pro’s product-market fit in the real markets that need it. Here’s to hoping they find it.

Steve Blank is an adjunct professor at Stanford and co-founder of the Gordian Knot Center for National Security Innovation.

More must-read commentary published by Fortune:

  • The markets are starting to realize just how hawkish the Fed is–and reckoning with higher-for-longer interest rates
  • Working fathers are the new target of microaggressions–and they are worried they could be getting ‘daddy tracked’
  • WEF president: ‘It’s time to revitalize trade—and reverse the trend of Slowbalization’
  • The anti-DEI movement has gone from fringe to mainstream. Here’s what that means for corporate America

The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.

About the Author
By Steve Blank
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

nido
Commentary250 Years of Innovation
As an immigrant turned entrepreneur and college president, here is why I celebrate our nation as it turns 250
By Nido R. QubeinJune 25, 2026
4 hours ago
Asia’s defense boom is rewiring the global arms supply chain
Commentaryarms, weapons, and defense
Asia’s defense boom is rewiring the global arms supply chain
By Chris OberoiJune 24, 2026
18 hours ago
steve
Commentary250 Years of Innovation
Steve Case: America was built by entrepreneurs. Here’s how we keep that edge for the next 250 years
By Steve CaseJune 24, 2026
1 day ago
t
CommentaryWhite House
Trump mistakes the bully pulpit for bullying leadership — history’s villains were never heroes
By Jeffrey Sonnenfeld and Steven TianJune 24, 2026
1 day ago
mg
CommentaryHealth
The ‘tech neck’ time bomb: why 43 million young Americans could cripple U.S. health care within a generation
By Michael GerlingJune 24, 2026
1 day ago
sb
Commentaryclimate change
The climate policy triangle: why leaders can no longer choose between growth, security and sustainability
By Sebastian BuckupJune 23, 2026
2 days ago

Most Popular

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
1 day ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
1 day ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
1 day ago
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
Success
MacKenzie Scott alone accounted for one-third of America's $19.2 billion in megagifts last year
By Sydney LakeJune 25, 2026
8 hours ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
Economy
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
By Tristan BoveJune 24, 2026
21 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.