• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock

3

The Pentagon said Iran War costs $29 billion,but the real cost is closer to $200 billion—and counting

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock

3

The Pentagon said Iran War costs $29 billion,but the real cost is closer to $200 billion—and counting
NewslettersFortune CHRO

Thinking of using A.I. in hiring? Not so fast—you might lose out on candidates

By
Amber Burton
Amber Burton
and
Paolo Confino
Paolo Confino
Down Arrow Button Icon
By
Amber Burton
Amber Burton
and
Paolo Confino
Paolo Confino
Down Arrow Button Icon
April 24, 2023, 8:08 AM ET
Robot picking employee illustration
Americans don't fully trust A.I. in the hiring process.Getty Images
Add Fortune on Google for similar content.

Good morning!

Recommended Video

There’s been much chatter about the potential uses of A.I. in hiring, from helping to eradicate biases to extinguishing rote tasks. But what does the rest of America think about employers integrating A.I. in hiring? It turns out that most would prefer leaders leave A.I. at the door.

In a recent Pew Research survey, 66% of respondents said they would not want to apply for a job where A.I. was used to make hiring decisions. Seventy-one percent said they would be totally opposed to the technology making a final hiring decision, and 41% were against it being used to review job applications. 

“The most common reason among these people saying no was that they thought it would lack the human touch and wouldn’t be able to pick up on intangibles,” says Colleen McClain, a research associate at Pew. “It wouldn’t be able to judge things like personality, and it wouldn’t have the human connection that hiring needs.”

Despite theories that A.I. could extinguish some human biases in the future, the overall data speaks to a bubbling skepticism among the U.S. workforce. This sense of doubt was particularly apparent among Black survey respondents. “Some 20% of Black adults who see racial bias and unfair treatment in hiring as a problem say A.I. would make things worse, compared with about one in ten Hispanic, Asian and White adults,” wrote another Pew researcher in a blog post on the topic.

The findings suggest that it will take several more years and much education on HR’s part before employees—and prospective employees—get comfortable with the idea of A.I. greenlighting their offer letters.

Amber Burton
amber.burton@fortune.com
@amberbburton

Reporter's Notebook

The most compelling data, quotes, and insights from the field.

While it might appear that mass layoffs have become more commonplace as of late, history tells us it has long been corporate America's go-to strategy to rectify business challenges. 

“The idea that you would have job security is sort of a 20th-century invention...I think what’s sort of weird about this moment right now is that it’s really been determined by this COVID shock to the system,” Louis Hyman, a historian of work and business at Cornell University, told Vox.

Around the Table

A round-up of the most important HR headlines, studies, podcasts, and long-reads.

- Women’s trust in their employers erodes quickly after entering the workforce and only rebounds when they reach upper management. Harvard Business Review

- Meta CEO Mark Zuckerberg told employees he isn’t ruling out additional layoffs in the future. Wall Street Journal

- Consulting firm Deloitte plans to cut 1,200 jobs in the U.S. Financial Times

- Google planned to build an 80-acre campus in San Jose, but its recent cost-cutting efforts and the precarity of in-person work forced the tech giant to pause the project. CNBC

Watercooler

Everything you need to know from Fortune.

Dogged leadership. A Utah digital marketing agency CEO claimed remote employees weren’t “working hard" and praised an employee who sold his family dog to comply with return-to-office mandates. It didn’t go over well. —Chloe Taylor

Safety over buybacks. All 12 of the unions representing railroad workers asked the industry to spend less on stock buybacks and more on safety measures after the industry spent $165 billion on the former. —Josh Funk

Abortion access preserved. The Supreme Court protected access to the abortion drug mifepristone on Friday, blocking a lower court ruling that revoked the pill's Food and Drug Administration approval. —Mark Sherman

Lyft cuts staff. Lyft plans to lay off about 1,200 employees, roughly 30% of its current workforce. —Lynn Doan

Silver screen salaries. Pay equity even plagues Hollywood’s A-listers. Actress Priyanka Chopra reveals it took her 20 years to earn as much as her male costars. —Jane Thier

This is the web version of CHRO Daily, a newsletter focusing on helping HR executives navigate the needs of the workplace. Today’s edition was curated by Paolo Confino. Sign up to get it delivered free to your inbox.

About the Authors
By Amber Burton
See full bioRight Arrow Button Icon
Paolo Confino
By Paolo ConfinoReporter

Paolo Confino is a former reporter on Fortune’s global news desk where he covers each day’s most important stories.

See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
NewslettersTerm Sheet
As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
By Allie GarfinkleJune 24, 2026
4 hours ago
Business is moving past the tech bro era and learning to value ‘real people, real places’
NewslettersCEO Daily
Business is moving past the tech bro era and learning to value ‘real people, real places’
By Diane BradyJune 24, 2026
4 hours ago
Tencent COO and interactive entertainment group president Ren Yuxin on July 9, 2020 in Shanghai, China. (Photo: Wu Jun/VCG/Getty Images)
NewslettersFortune Tech
Tencent winds down its Japanese game studio investments
By Andrew NuscaJune 24, 2026
4 hours ago
Google DeepMind CEO Demis Hassabis (left) stands on a spiral staircase next to Google DeepMind researcher John Jumper.
NewslettersEye on AI
Defections from Google DeepMind prompt questions about Alphabet’s efforts to stay at the forefront of AI
By Jeremy KahnJune 23, 2026
19 hours ago
From Audrey Gelman to Bobbi Brown, second-time female founders are on the rise
NewslettersMPW Daily
From Audrey Gelman to Bobbi Brown, second-time female founders are on the rise
By Emma HinchliffeJune 23, 2026
22 hours ago
Cred founder and CEO Kunal Shah. (Courtesy: Cred)
NewslettersFortune Tech
Meta’s latest reverse acqui-hire: Cred founder Kunal Shah
By Andrew NuscaJune 23, 2026
1 day ago

Most Popular

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
1 day ago
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
Banking
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
By Jim EdwardsJune 23, 2026
1 day ago
The Pentagon said Iran War costs $29 billion,but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion,but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
7 hours ago
Current price of oil as of June 23, 2026
Personal Finance
Current price of oil as of June 23, 2026
By Joseph HostetlerJune 23, 2026
1 day ago
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
Real Estate
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
By Sydney LakeJune 22, 2026
2 days ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.