• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026
NewslettersSmarter Working

Suddenly workers have all the leverage—and now they’re getting their revenge

By
Emily Peck
Emily Peck
Down Arrow Button Icon
By
Emily Peck
Emily Peck
Down Arrow Button Icon
November 10, 2021, 12:44 PM ET
Add Fortune on Google for similar content.

Retail and fast-food workers have some power now. And you truly love to see it.

Workers quit en masse at a McDonald’s in Bradford, Pa., where they’d been making $9.25 an hour, according to a detailed feature story in The Washington Post. A wage so low, at least one of them had had to tap public benefits just to get by. They easily found other jobs—at a Burger King nearby willing to pay $10, a lumber mill for $11.50, and other retail shops.

“Due to lack of pay we all quit,” wrote Dustin Snyder, the restaurant’s now-former assistant general manager, in a sign for customers. He put it up as he locked the doors to the restaurant and led his mini-rebellion.

Before the pandemic, employers treated low-wage workers badly. Millions earned rock-bottom wages, and didn’t get sick pay or health benefits. Workers didn’t know more than a few days out what their schedule would be. I’ve spoken to pregnant women who weren’t allowed bathroom breaks; other women report they were routinely sexually harassed.

Meanwhile some of the big low-wage employers, like Walmart and Kroger, raked in record profits even as so many workers came in every day fearing for their well-being. Many low-wage workers were made to feel lucky to even have a job and treated as less-than-human because they weren’t “skilled” laborers.

For all the praise of essential workers during COVID, most employers did not up their game: As I reported last year, hourly workers at Walmart had trouble getting sick time—in a pandemic. Kroger ended its “hero pay” in May 2020—that’s just two months in, you guys. (Restaurants, of course, often furloughed or fired most of their staff. Arguably the best move considering the quality of the unemployment benefits on offer, but still—jarring.)

Meanwhile employers raked in record profits, even as so many workers came in every day fearing for their well-being. Workers got sick. They died. I’ll say it again. They died.

So it’s been nothing but delightful to see signs of worker revolt and, frankly, revenge. Not unlike when your boyfriend dumps you, then comes crawling back—but you have moved on.

Employers are desperate now. Help wanted signs abound, advertising higher pay. I’ve gotten emails from retailers, not advertising a sale, but asking if I wanted to apply for a job. Heading into the holidays, Amazon is offering $3,000 signing bonuses, Walmart is paying $17 an hour and Macy’s, dangling $500 referral bonuses, according to a report in the New York Times on Monday.

Even the meatpacking industry—where workers were forced to the line at the height of the pandemic at worksites that became COVID hotspots—is now offering bonuses and perks, and raising pay.

“[T]here’s a war for talent at the front lines,” Macy’s CEO told the Times. “My sense is we all have to raise our game.”

Yes, indeed.

There’s a straightforward way to explain the surge in worker power: The labor market is tightening. Workers are in high demand. The unemployment rate fell to 4.6% in October, the government reported last Friday. The U.S. economy added more than a half-million jobs.

And to be sure, though workers appear to have some power now, not everyone is benefiting. Older workers and those with less experience still say it’s hard to find work. And a lot of people—particularly women—can’t step back into the labor market, with caregiving responsibilities much more intense now. There is still a shortage of child-care workers. The Black unemployment rate is high—7.9%.

But there’s also a bigger picture change that’s possibly taking place: A Great Rethink, as Paul Krugman recently called it. The pandemic might have shaken something loose for a lot of people, serving as a wakeup call for workers up and down the income spectrum.

The disruptions wrought by COVID have caused all kinds of people to rethink their lives, including those who were toiling for near minimum wage in retail and fast food. Those folks might have underestimated how bad their jobs were, explained economist Arindrajit Dube in a Twitter thread recently, citing previous work.

The pandemic certainly did prove to a lot of workers in the U.S. that when the going gets tough at work, they’re the first to go. You may have been told by the boss to work hard, and that we’re all part of a family—but when the economy shutdown in March 2020, millions of people got tossed aside. (And that family line didn’t pan out.)

Seems weird now to remember this but more than 3 million people filed for unemployment benefits in just one week in late March 2020. The New York Times published an unforgettable graphic that weekend that showed the spike in a dramatic chart that ran down the entire front page.

If you lost your job then, and were stuck at home figuring out how you’d afford to feed your family and keep the lights on, you likely haven’t forgotten. If you lost coworkers and loved ones to COVID-19 you will never forget.

Telling the boss to take the job and shove it won’t repair any of that harm, but a little payback sure feels nice.

Emily Peck

emily.peck@consultant.fortune.com

Visit Fortune’s SmarterWorking Hub. And read more here:

  • IBM’s new path to a six-figure job no longer requires a college degree. 
  • Smile! Humor may be the missing ingredient at work right now. 
  • Right now, it’s all about the side hustle.  
  • Why an immigrant mindset is such a valuable asset during COVID. 
  • The great big (and confusing) return to the office is beginning.  

1 quote, 1 story, 1 number

  • “So what we need to do is to encourage people to appeal to their patriotic sense that we need them. Workers are needed to help in the continued recovery of our economy.” —
    Elaine Chao, the former transportation secretary and current Kroger’s board member, on how to get people back into the workforce.
  • Sick days are disappearing for remote workers, reports Axios’s Erica Pandey. Companies are going to have to get more creative and proactive to prevent worker burnout.
  • 100,000 — Number of workers UPS plans on hiring in about a month to deal with the upcoming holiday shopping season.

This is the web version of Worksheet, a weekly newsletter on how you can work smarter in these turbulent times. Sign up to get it delivered free to your inbox.

About the Author
By Emily Peck
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Newsletters

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Newsletters

How Home Depot is rebuilding retailing with AI
NewslettersCIO Intelligence
How Home Depot is rebuilding retailing with AI
By John KellJune 24, 2026
4 hours ago
As America turns 250, women’s financial independence remains a work in progress
NewslettersMPW Daily
As America turns 250, women’s financial independence remains a work in progress
By Emma HinchliffeJune 24, 2026
6 hours ago
As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
NewslettersTerm Sheet
As mega-funds grab 72% of all capital raised, the gap between VC’s haves and have-nots keeps widening
By Allie GarfinkleJune 24, 2026
12 hours ago
Business is moving past the tech bro era and learning to value ‘real people, real places’
NewslettersCEO Daily
Business is moving past the tech bro era and learning to value ‘real people, real places’
By Diane BradyJune 24, 2026
12 hours ago
Tencent COO and interactive entertainment group president Ren Yuxin on July 9, 2020 in Shanghai, China. (Photo: Wu Jun/VCG/Getty Images)
NewslettersFortune Tech
Tencent winds down its Japanese game studio investments
By Andrew NuscaJune 24, 2026
12 hours ago
Google DeepMind CEO Demis Hassabis (left) stands on a spiral staircase next to Google DeepMind researcher John Jumper.
NewslettersEye on AI
Defections from Google DeepMind prompt questions about Alphabet’s efforts to stay at the forefront of AI
By Jeremy KahnJune 23, 2026
1 day ago

Most Popular

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
14 hours ago
Current price of oil as of June 23, 2026
Personal Finance
Current price of oil as of June 23, 2026
By Joseph HostetlerJune 23, 2026
1 day ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
1 day ago
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
Real Estate
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
By Sydney LakeJune 22, 2026
2 days ago
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
Banking
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
By Jim EdwardsJune 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.