• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

I wrote that Boomers were choking America’s economy. Their responses to me were revealing

2

A rare 'super' El Niño is looking more likely. Here’s what to expect

3

If Elon Musk merges SpaceX with Tesla he'll create a $3.4 trillion behemoth—with zero profits

1

I wrote that Boomers were choking America’s economy. Their responses to me were revealing

2

A rare 'super' El Niño is looking more likely. Here’s what to expect

3

If Elon Musk merges SpaceX with Tesla he'll create a $3.4 trillion behemoth—with zero profits
RetailHoliday Season

From Record Bankruptcies to Walmart’s E-Commerce Leaps, the Year In Retail

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
December 25, 2017, 7:00 AM ET

For the retail sector, it’s been the best of times and it’s been the worst of times this year.

The year 2017 will go down as one of the most brutal in the industry’s history in terms of bankruptcy filings and store closings (8,000 across various national chains.) Major retailers such as Toys R Us, The Limited and Hhgregg filed for Chapter 11 bankruptcy, their financials unable to withstand declining sales and heavy debt loads. (Some, like Hhgregg liquidated, while others hope to re-emerge as leaner companies.)

And many other chains closed enormous numbers of stores, including J.C. Penney (JCP), Macy’s (M), Sears Holdings (SHLD) and even Michael Kors. (KORS) to “rightsize” their fleets in reaction to weaker sales and the shift of much of their business online.

But for all the talk of deep, chronic deep malaise in the sector, this is hardly the retail apocalypse described in countless headlines. Indeed, there have been plenty of reasons to be optimistic, especially with the strong end to the year.

Retailers as disparate as Dollar General (DG) and Neiman Marcus, not to mention giants like Walmart (WMT), Home Depot and Costco Wholesale, have been reporting strong sales gains, showing that they are adapting to the era of Amazon.com (AMZN) and in many cases, successfully reinventing themselves.

Walmart has proven itself to be a formidable competitor to Amazon, Target’s new private label clothing brands have quickly won over customers, and even apparel retailers like Gap Inc (GPS) and Abercrombie & Fitch (ANF) seem just about poised to end years of weak business at their respective flagship brands.

To be sure, stores have been enjoying a perfect storm of conditions conducive to consumer spending, with unemployment at multi-year lows and wages finally starting to rise. And expect a certain number of retail bankruptcies next year. But on the whole, 2017 may prove to be the year retail finally finished its shakeout and showed it could adapt to its new reality.

Here is a look back at some of the big retail stories of the last year.

1) Store Closings Galore

Customers search for bargains at the soon to be closing Sears store in the New York borough of the Bronx.

On the heels of a weak 2016 holiday season, J.C. Penney (JCP), Macy's (M) and Sears Holdings (SHLD), announced store closings by the dozen, in a harbinger for the ongoing unwinding of a wild retail expansion in the 1990s and 2000s. And don't expect store closings to abate much: retail square footage per capita in the U.S. remains far greater than what it is in other markets like Canada and Britain. By some counts, 8,000 stores run by national chains have closed this year, a record. America is still "overstored" and in a big way.

2) Walmart Emerges As a Real Amazon Counterweight

It didn't take long for Walmart's (WMT) 2016 $3 billion acquisition of Jet.com to re-energize its slumbering dot com operations. In 2017, Walmart snapped up brands like Bonobos, Modcloth, and Moosejaw; enjoyed the benefits of a vastly expanded online marketplace; and struck innovative deals such as hosting an online store for HBC's (HBC) Lord & Taylor department store chain. The result has been outsized growth and proof to the market that Amazon won't necessarily run away with the e-commerce prize.

3) Big Bankruptcies

One after the next, household retailer names sought Chapter 11 bankruptcy protection to try to get out of leases and fix their debt-laden finances this year: The Limited, Radio Shack, Gymboree, Wet Seal, Rue 21, Payless ShoeSource, Gander Mountain and of course Toys R Us, among many others. Many of these bankruptcies were a long time coming, the result of lower interest rates that allowed retailers and the creditors to kick the can down the road. But at one point, with sales declines too acute, the day of reckoning comes, as these chains have discovered and as others will undoubtedly discover in 2018 and 2019.

4) Getting Into Bed With Amazon

After years of Amazon.com (AMZN) being seen as retail's Public Enemy No. 1, the online giant became a surprising new partner to a number of brands. Most notably, Kohl's is testing handling Amazon returns at 82 stores and is opening mini-shops at some locations, while Nike (NKE) is overcoming its aversion by selling a small assortment directly via Amazon. And PVH's Calvin Klein brand decided for the first time to bypass department stores and go straight to Amazon for some new merchandise this year. Best Buy has also been giving Amazon more space in its stores for its rival's smart home products.

5) Amazon's Acquisition of Whole Foods

Signage at the Whole Foods Market store in San Ramon, California reading "Whole Foods Market and Amazon", announcing the acquisition of Whole Foods Market by online retailer Amazon, August 28, 2017.

Few things shook up with world of grocery retail more than Amazon's $13 billion acquisition of Whole Foods this year. The move sent shockwaves in the c-suites of everyone from Walmart to Kroger to Target and set off a price war. The big deal also prompted Amazon rivals to redouble their efforts to beef up their delivery and order pickup firepower and led to a slew of deals including Target's $550 million acquisition of Shipt. And as if that weren't enough, German deep discount grocer Lidl opened its first U.S. stores, while Aldi overhauled many of its existing stores, signaling that the grocery price war won't be over any time soon.

6) Department Store Woes Continue

Despite a lot of wind in retail's sails, department stores proved to be the weakest spot in the sector. Macy's comparable sales kept declining even as it took steps such as relaunching its loyalty program, while JC Penney struggled to keep its head above water, with many of its initiatives falling flat. Even on the high end, the format struggled: Neiman Marcus finally shook a long losing streak in the autumn, while Nordstrom continued to see soft business at its full-service department stores.

7) Changes in the Corner Office

The big CEO changes were at Macy's where longtime executive Jeff Gennette took the reins from Terry Lundgren, while Barnes & Noble, Tiffany & Co, and Ralph Lauren also brought in new chief executives after each company experienced some drama. Kohl's announced the departure of veteran CEO Kevin Mansell next year, to be replaced by chief merchant and customer officer Michelle Gass. All these executives face the same challenge: how to give their chains new relevance in a radically different retail environment.

8) Some Green Shoots for Apparel Chains

While the travails of J.Crew grabbed many headlines, some of its peers showed that apparel retailers can start to get back on track. Gap Inc (GPS) return to comparable sales growth is due to Old Navy but its namesake brand is showing signs of life again. And over at Abercrombie & Fitch, Hollister is cruising along and beginning to take A&F with it for the ride. Both chains are benefiting from faster and nimbler production times as they chase Zara, Uniqlo and H&M.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

How to save the internet—according to Sam Altman’s all-seeing Orb  
EuropeEurope
How to save the internet—according to Sam Altman’s all-seeing Orb  
By Sam BirchallJune 1, 2026
7 hours ago
Delta has trained its passengers to pay premium prices. Here’s how it plans to get even more from them
C-SuiteAir Travel
Delta has trained its passengers to pay premium prices. Here’s how it plans to get even more from them
By Phil WahbaMay 30, 2026
2 days ago
Tomatoes become the latest symbol of the affordability crisis as prices rose over 40% from last year
EconomyGrocery
Tomatoes become the latest symbol of the affordability crisis as prices rose over 40% from last year
By The Associated Press and Matt SedenskyMay 29, 2026
3 days ago
A barista wearing a green apron stands behind the bar and pours a drink into a cup
RetailStarbucks
Starbucks quietly retired its AI agent just months after deployment after it miscounted coffee shop inventories and slowed down baristas
By Sasha RogelbergMay 28, 2026
4 days ago
lee
Commentarystock exchanges
Texas Stock Exchange CEO: exchanges can build on Exxon’s retail model to rein in proxy advisors
By James H. LeeMay 28, 2026
4 days ago
Independent book stores are growing as people look for community in local spaces
Retailbooks
Independent book stores are growing as people look for community in local spaces
By The Associated Press and Hillel ItalieMay 28, 2026
4 days ago

Most Popular

I wrote that Boomers were choking America’s economy. Their responses to me were revealing
Personal Finance
I wrote that Boomers were choking America’s economy. Their responses to me were revealing
By Nick LichtenbergMay 31, 2026
1 day ago
A rare 'super' El Niño is looking more likely. Here’s what to expect
Environment
A rare 'super' El Niño is looking more likely. Here’s what to expect
By Brian K. Sullivan and BloombergMay 31, 2026
22 hours ago
If Elon Musk merges SpaceX with Tesla he'll create a $3.4 trillion behemoth—with zero profits
Investing
If Elon Musk merges SpaceX with Tesla he'll create a $3.4 trillion behemoth—with zero profits
By Shawn TullyMay 31, 2026
1 day ago
When loyalty is rewarded: Top earners who stay in their jobs get much larger pay increases than those who switch
Future of Work
When loyalty is rewarded: Top earners who stay in their jobs get much larger pay increases than those who switch
By Jacqueline MunisMay 30, 2026
2 days ago
Ex–Google CEO Eric Schmidt warns U.S. tech workers: Competing with China’s grueling 12-hour workdays means sacrificing work-life balance
Future of Work
Ex–Google CEO Eric Schmidt warns U.S. tech workers: Competing with China’s grueling 12-hour workdays means sacrificing work-life balance
By Marco Quiroz-GutierrezMay 30, 2026
2 days ago
Current price of oil as of June 1, 2026
Personal Finance
Current price of oil as of June 1, 2026
By Joseph HostetlerJune 1, 2026
6 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.