• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026

1

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Current price of oil as of June 23, 2026
CommentaryRobots

You’ll Be Working With Robots Sooner Than You Think

By
Kriti Sharma
Kriti Sharma
Down Arrow Button Icon
By
Kriti Sharma
Kriti Sharma
Down Arrow Button Icon
April 10, 2017, 7:30 PM ET
Add Fortune on Google for similar content.

Microsoft founder Bill Gates recently suggested that robots primed to replace humans in the workplace should be taxed. While Gates’s proposal received a mixed reception, it mainly served to stoke an erroneous narrative that humans need to fear robots stealing their jobs.

The whole idea of implementing a robot tax is premature, though not quite 50 to 100 years in the future, as Treasury Secretary Steven Mnuchin believes. Before we can start talking about the capitalization of artificial intelligence (AI) and taxing robots, we need to investigate, decipher, and tackle serious challenges in the way of making robots work effectively for the general consumer and in the workplace.

Robots will be able to perform tasks that significantly impact the traditionally human workforce in irreversible ways within the next five years. But first, people who build and program all forms of AI need to ensure their wiring prevents robots from causing more harm than good.

It remains to be seen how important maintaining a human element—managerial or otherwise—will be to the success of departments and offices that choose to employ robots (in favor of people) to perform administrative, data-rich tasks. Certainly, though, a superior level of humanity will be required to make wide-ranging decisions and consistently act in the best interest of actual humans involved in work-related encounters in fully automated environments. In short, humans will need to establish workforce standards and build training programs for AI and robots geared toward filling ethical gaps in robotic cognition.

Enabling AI and robots to make autonomous decisions is one of the trickiest areas for technologists and builders to navigate. Engineers have an occupational responsibility to train robots with the right data in order for them to make the right calculations and come to the right decisions. Particularly complex challenges could arise in the areas of compliance and governance.

Humans need to go through compliance training in order to understand performance standards and personnel expectations. Similarly, we need to design robots and AI with a complementary compliance framework to govern their interactions with humans in the workplace. That would mean creating universal policies covering the importance of equal opportunity and diversity among the human workforce, enforcing anti-bribery laws, and curbing all forms of fraudulent activity. Ultimately, we need to create a code of conduct for robots that mirrors the professional standards we expect from people. To accomplish this, builders will need to leave room for robots to be accountable for, learn from, and eventually self-correct their own mistakes.

 

AI and robots will need to be trained to make the right decisions in a countless number of workplace situations. One way to do this would be to create a rewards-based learning system that motivates robots and AI to achieve high levels of productivity. Ideally, the engineer-crafted system would make bots “want to” exceed expectations from the moment they receive their first reward.

Under the current “reinforcement learning” system, a single AI or robot receives positive or negative feedback depending on the outcome generated when it takes a certain action. If we can construct rewards for individual robots, it is possible to use this feedback approach at scale to ensure that the combined network of robots operates efficiently, adjusts based on a diverse set of feedback, and remains generally well-behaved. In practice, rewards should be built not just based on what AI or robots do to achieve an outcome, but also on how AI and robots align with human values to accomplish that particular result.

But before we think about taxing robots and AI, we need to get the basics of the self-learning technology right, and develop comprehensive ethical standards that hold up for the long term. Builders need to ensure that the AI they are creating has the ability to learn and improve in order to be ethical, adaptable, and accountable prior to replacing traditionally human-held jobs. Our responsibility is to make AI that significantly improves upon work humans do. Otherwise, we will end up replicating mistakes and replacing human-held jobs with robots that have ill-defined purpose.

Kriti Sharma is the vice president of bots and AI at Sage Group.

About the Author
By Kriti Sharma
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Commentary

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Commentary

steve
Commentary250 Years of Innovation
Steve Case: America was built by entrepreneurs. Here’s how we keep that edge for the next 250 years
By Steve CaseJune 24, 2026
9 hours ago
t
CommentaryWhite House
Trump mistakes the bully pulpit for bullying leadership — history’s villains were never heroes
By Jeffrey Sonnenfeld and Steven TianJune 24, 2026
9 hours ago
mg
CommentaryHealth
The ‘tech neck’ time bomb: why 43 million young Americans could cripple U.S. health care within a generation
By Michael GerlingJune 24, 2026
10 hours ago
sb
Commentaryclimate change
The climate policy triangle: why leaders can no longer choose between growth, security and sustainability
By Sebastian BuckupJune 23, 2026
24 hours ago
brett
CommentaryManagement
Middle managers aren’t going extinct—they’re evolving into something more powerful
By Brett HurtJune 23, 2026
1 day ago
ravi
CommentaryAI agents
Yale School of Management: surveillance pricing is just the beginning. AI agents will be the real test of corporate trust
By Ravi Dhar and Jon IwataJune 23, 2026
1 day ago

Most Popular

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
14 hours ago
Current price of oil as of June 23, 2026
Personal Finance
Current price of oil as of June 23, 2026
By Joseph HostetlerJune 23, 2026
1 day ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
1 day ago
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
Real Estate
Texas and Charlotte used to build huge McMansions—now they're copying the California design tricks they once mocked
By Sydney LakeJune 22, 2026
2 days ago
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
Banking
Markets tumble worldwide as Fed resets expectations: $400 billion wiped off SpaceX stock
By Jim EdwardsJune 23, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.