• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia
RetailDepartment Stores

Macy’s Is Closing 63 Stores And Cutting 10,000 Jobs As Sales Plunge Again

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
January 4, 2017, 5:10 PM ET
Photographed by Getty Images

So much for a Miracle on 34th Street.

Macy’s (M) on Wednesday said would close 63 stores this spring and eliminate 10,000 jobs as the struggling department store chain continued to grapple with weak sales during the holiday season.

The retailer also announced that comparable sales, which include its booming e-commerce business and sales at stores open at least a year, fell 2.1% in November and December, prompting it to slash its full year profit forecast. Shares were down 10% in afterhours trading.

Of the 10,000 jobs being cut, 3,900 will be at stores being closed this year as part of a plan announced in August when Macy’s announced it would close 100 of its 730 namesake stores in the coming years. (Macy’s Inc also operates the upscale Bloomingdale’s chain.) Another 6,200 job cuts will come from streamlining operations and cutting costs so it can focus more on its digital business. Macy’s e-commerce was a rare bright spot in a bleak holiday season report: online sales rose by a double digit percentage during the holidays, the company said.

“We are closing locations that are unproductive or are no longer robust shopping destinations due to changes in the local retail shopping landscape, as well as monetizing locations with highly valued real estate,” said Macy’s CEO Terry Lundgren, who is stepping down next month as previously announced. Lundgren, who will be replaced by long time Macy’s executive Jeff Gennette, said he expects comparable sales declines in 2017 similar to those during the recent holiday sales. The weak holiday season comes on the heels of seven straight quarters of comparable sales declines.

 

 

Macy’s has said it would redouble its presentation and focus on its 150 very best stores, locations such as its Herald Square flagship in Manhattan and its stores in downtown Chicago and San Francisco. But the other stores in its fleet are clearly still hurting as everyone from Amazon.com (AMZN) to Ulta Beauty (ULTA) is chipping away at the department store giant’s market share.

Macy’s now expects its profit for the fiscal year ending at the end of this month to be $2.95 to $3.10 per share, well below its previous forecast of $3.15 to $3.40 per share.

The retailer’s poor performance, which was echoed by dismal numbers at Kohl’s (KSS), comes despite efforts to get Macy’s back on track. Those include Apple boutiques at 180 stores, a big push in its private label business and an expansion of its outlet chain, but so far Macy’s has little to show for it.

Here are the Macy’s stores that are closing this year:

Final clearance sales are underway or will begin on Monday at these stores:

  • Greenwood, Bowling Green, KY
  • Carolina Place, Pineville, NC
  • Douglaston, Douglaston, NY
  • Downtown Portland, Portland, OR
  • Lancaster Mall, Salem, OR
  • Oakwood Mall, Eau Claire, WI

Closing this spring:

  • Mission Valley Apparel, San Diego, CA
  • Paseo Nuevo, Santa Barbara, CA
  • Lakeland Square, Lakeland, FL
  • Oviedo Marketplace, Oviedo, FL
  • Sarasota Square, Sarasota, FL
  • University Square, Tampa, FL
  • CityPlace, West Palm Beach, FL
  • Georgia Square, Athens, GA
  • Nampa Gateway Center, Nampa, ID
  • Alton Square, Alton, IL
  • Stratford Square, Bloomingdale, IL
  • Eastland, Bloomington, IL
  • Jefferson, Louisville, KY
  • Bangor, Bangor, ME
  • Esplanade, Kenner, LA
  • Westgate, Brockton, MA
  • Silver City Galleria, Taunton, MA
  • Lakeview Square Mall, Battle Creek, MI
  • Eastland Center, Harper Woods, MI
  • Lansing, Lansing, MI
  • Westland, Westland, MI
  • Minneapolis Downtown, Minneapolis, MN
  • Northgate, Durham, NC
  • Columbia, Grand Forks, ND
  • Moorestown, Moorestown, NJ
  • Voorhees Town Center, Voorhees, NJ
  • Preakness, Wayne, NJ
  • Cottonwood, Albuquerque, NM
  • Las Vegas Boulevard, Las Vegas, NV
  • Great Northern, Clay, NY
  • Oakdale Mall, Johnson City, NY
  • The Marketplace, Rochester, NY
  • Eastland, Columbus, OH
  • Sandusky, Sandusky, OH
  • Fort Steuben, Steubenville, OH
  • Promenade, Tulsa, OK
  • Neshaminy, Bensalem, PA
  • Shenango Valley, Hermitage, PA
  • Beaver Valley, Monaca, PA
  • Lycoming, Muncy, PA
  • Plymouth Meeting, Plymouth Meeting, PA
  • Washington Crown Center, Washington, PA
  • Parkdale, Beaumont, TX
  • Southwest Center, Dallas, TX
  • Sunland Park, El Paso, TX
  • Greenspoint, Houston, TX
  • West Oaks Mall, Houston, TX
  • Pasadena Town Square, Pasadena, TX
  • Collin Creek, Plano, TX
  • Broadway Square, Tyler, TX
  • Layton Hills, Layton, UT
  • Cottonwood, Salt Lake City, UT
  • Landmark, Alexandria, VA
  • River Ridge, Lynchburg, VA
  • Everett, Everett, WA
  • Three Rivers, Kelso, WA
  • Valley View, La Crosse, WI

Closing later in 2017:

  • Simi Valley Town Center, Simi Valley, CA (190,000 square feet; opened in 2006; 105 associates);
  • Mall at Tuttle Crossing (furniture/home/kids/men’s), Dublin, OH

Macy’s will close at another 30 stores in the coming years.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
Real Estatebaby boomers
Investors are betting big on senior housing. There’s just one problem—the baby boomers they’re chasing can’t pay the rent
By Sydney LakeMay 9, 2026
5 hours ago
Vincent Clerc speaks in front of a picture of a port.
EnergyShipping
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it’s trying not to pass down
By Sasha RogelbergMay 8, 2026
23 hours ago
Tapestry thinks it’s cracked the code of ‘expressive luxury’ for Gen Z: a ‘Goldilocks’ combo of aspirational and approachable
Investingearnings
Tapestry thinks it’s cracked the code of ‘expressive luxury’ for Gen Z: a ‘Goldilocks’ combo of aspirational and approachable
By Nick LichtenbergMay 7, 2026
2 days ago
eBay bans GameStop CEO’s account after he started listing store signs and old carpets to fund his $56 billion offer to buy the marketplace
C-SuiteGameStop
eBay bans GameStop CEO’s account after he started listing store signs and old carpets to fund his $56 billion offer to buy the marketplace
By Marco Quiroz-GutierrezMay 7, 2026
2 days ago
‘Blue dot fever’ plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
Arts & EntertainmentMusic
‘Blue dot fever’ plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
By Dave Lozo and Morning BrewMay 7, 2026
2 days ago
Two Americas, one drive-thru: Welcome to fast food’s contradictory, split-screen economy
EconomyMcDonald's
Two Americas, one drive-thru: Welcome to fast food’s contradictory, split-screen economy
By Nick LichtenbergMay 7, 2026
2 days ago

Most Popular

California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
North America
California farmers must destroy 420,000 peach trees after Del Monte closes its canneries and cancels more than $550 million in long-term contracts
By Sasha RogelbergMay 7, 2026
2 days ago
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
Magazine
A Michigan farm town voted down plans for a giant OpenAI-Oracle data center. Weeks later, construction began
By Sharon GoldmanMay 6, 2026
3 days ago
'Blue dot fever' plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
Arts & Entertainment
'Blue dot fever' plagues musicians like Post Malone, Meghan Trainor, and Zayn as a growing list of artists cancel tours due to lagging ticket sales
By Dave Lozo and Morning BrewMay 7, 2026
2 days ago
Current price of oil as of May 8, 2026
Personal Finance
Current price of oil as of May 8, 2026
By Joseph HostetlerMay 8, 2026
1 day ago
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
Energy
The CEO of Maersk, which ships 14% of everything you buy, said the Iran war is adding $500 million in monthly costs it's trying not to pass down
By Sasha RogelbergMay 8, 2026
23 hours ago
Airbnb CEO Brian Chesky warns two types of people won’t survive the AI era: ‘pure people managers’ and workers who resist change
Success
Airbnb CEO Brian Chesky warns two types of people won’t survive the AI era: ‘pure people managers’ and workers who resist change
By Emma BurleighMay 7, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.