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Tech

Alphabet and Salesforce’s Venture Arms Just Poured Millions In This Hot Startup

By
Jonathan Vanian
Jonathan Vanian
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By
Jonathan Vanian
Jonathan Vanian
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February 25, 2016, 7:00 AM ET
Salesforce - Most Admired 2016
Travis Kalanick, chief executive officer of Uber Technologies Inc., right, speaks as Marc Benioff, chairman and chief executive officer of Salesforce.com Inc., listens during the DreamForce Conference in San Francisco, California, U.S., on Wednesday, Sept. 16, 2015. Salesforce.com Inc. aims to cut the time its customers spend plugging data into its systems by weaving machine-learning technology from acquisition RelateIQ into its software for managing sales accounts. Photographer: David Paul Morris/Bloomberg via Getty ImagesPhotograph by David Paul Morris — Bloomberg via Getty Images
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There’s money to be had in ensuring that a company’s cloud software actually works.

ThousandEyes, a startup that can detect when cloud software goes down like an app that shows customer information, said on Thursday it that had landed $35 million in new funding. Tenaya Capital led the deal along with new investor GV (formerly Google Ventures), and existing investors including Salesforce Ventures, Sequoia Capital, and Sutter Hill Ventures.

ThousandEyes has received a total of nearly $60 million in funding, said ThousandEyes CEO Mohit Lad.

The startup sells software that companies can install on their corporate networks that scans for all of the different cloud services they may be using. If a company’s Microsoft Office 365 app malfunctions, for example, ThousandEyes should be able to pinpoint what exactly caused it to fail so that IT staff can more quickly fix the problem, Lad explained.

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Additionally, ThousandEyes has partnered with a number of big technology companies like Salesforce (CRM) and Microsoft (MSFT) that deliver software to their customers via their own data centers. These cloud companies use ThousandEyes to help them discover when their cloud software fails to perform correctly for their customers so they can more finely tune their products.

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“That is why Salesforce got in,” said Lad in reference to why Salesforce is both an investor and partner of the company. “They felt the pain of delivering something over the Internet.”

Lad acknowledged that some startups are struggling to raise money, reversing years of relatively easy money in the technology industry. However, he said ThousandEyes was able to close its funding round in two weeks because investors were pleased that it has been prudent with its finances.

The startup competes with some of the software products sold by older and bigger technology companies like IBM (IBM), NetScout Systems (NTCT), and CA Technologies (CA).

ThousandEyes has a staff of nearly 100, and plans to double its headcount with the funding, Lad said.

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By Jonathan Vanian
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Jonathan Vanian is a former Fortune reporter. He covered business technology, cybersecurity, artificial intelligence, data privacy, and other topics.

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