• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
Retail

Lands’ End CEO on her post-Sears plan: “I am here to move the needle”

Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
Phil Wahba
By
Phil Wahba
Phil Wahba
Senior Writer
Down Arrow Button Icon
July 27, 2015, 12:10 PM ET
Courtest of Lands' End

Lands’ End (LE) was long considered one of the crown jewels of the Sears Holdings (SHLD) empire, a beloved brand renowned for its sturdy, sensible apparel.

But the dusty label has been dragged down in recent years by Sears’ ongoing dramatic sales declines, chronic inability to get shoppers to come into its stores, and wholesale store closings, not to mention an integration since its 2002 acquisition by Sears that never really took hold.

Now that it is once again a stand-alone company, since Sears spun it off to its shareholders last year, it has the opportunity to reinvent itself. To do that, in February Lands’ End hired Dolce & Gabbana USA president Federica Marchionni as its new CEO, looking to tap her expertise in apparel and in building new international markets.

She has wasted little time getting down to work: she quickly made some high profile hires, will launch an overhauled web site and catalogue next month, along with a new branding campaign, and is already plotting some new product lines.

“What we’re trying to achieve, what I want to do really, is to create and elevate this iconic company into a meaningful, global lifestyle brand,” Marchionni tells Fortune in an exclusive interview.

Last month, to beef up her leadership team, she hired longtime Saks Fifth Avenue executive Joe Boitano as Lands’ End’s chief merchant and design officer, as well as J.Crew global sourcing head Scott Hyatt as its chief supply officer. That’s not to say Lands’ End is going upscale and that its wares will be at Milan Fashion Week any time soon. But it’s a clear indication that Marchionni thinks Lands’ End can get a lot more out of its existing business by better understanding the different U.S. markets and by being better prepared to expand its assortment.

“If you have a perfect chino pant, if you have a perfect cashmere sweater, if you have a perfect blazer, certain things don’t need to be fashion – this company will not be about fashion,” she says. (That would be a stretch anyway for a company based in Dodgeville, Wisconsin and founded in 1963 to sell sailboat gear by catalog.)

But it will be about leveraging its market position much better.

Lands’ End is a leader in selling school uniforms- in fact, Marchionni herself was a customer before becoming CEO because of her 7 year-old son. But the company hasn’t done a good job of offering mothers buying those school uniforms something for themselves while Lands’ End has their attention, she said. And so Lands’ End will introduce a clothing line that is more fitted and more modern and more relevant for those customers.

The company is also known for its swimwear and is planning a bigger push in markets like Florida and California, which are full of potential but where it is much less penetrated than in northern markets with shorter swim seasons. (In March, Lands’ End launched an online tool to offer professional swimsuit fittings.) Lands’ End is planning to eventually add accessories like shoes and handbags, and will also expand its assortment of clothes in its signature category: outerwear.

The need to find new avenues of business is becoming crucial, as Sears’ problems continue to exacerbate Lands’ End’s own issues.

In the first quarter of 2015, Lands’ End revenue fell 9.4% to $299.4 million, hurt in part by a 15.5% decline in its retail sales, which overwhelmingly come from its 235 shops inside Sears stores. (It has another 14 stand-alone U.S. stores and a handful more overseas.) More worrisome, direct-to-consumer sales fell 8.2%, a disaster for a brand that gets 85% of its business online or via a catalogue. Those poor results followed two slow years for the company.

A telling fact about Lands’ End brand erosion: Sears bought the company for $1.9 billion in 2002. Nowadays, its market value is around $773 million.

While the specter of Sears still looms large over Lands’ End – in addition to its reliance on that retailer’s stores, Sears’ top shareholder, hedge fund manager Eddie Lampert, owns 47.8% of Lands’ End stock via his ESL Partners vehicle – Marchionni, 43, said her company is free to sell wholesale to retailers, too. But first, she wants to get Lands’ End’s house in better order to make carrying Lands’ End more enticing, and frankly, to give it more leverage in future negotiations with other stores that may carry the brand.

Her efforts will also include an international expansion beyond Japan, Britain and Germany, where it already operates, with a eye in particular on China as well as other European markets. Lands’ End currently gets 84% of sales from the U.S.

“I am sure that the company wants me to explore all that we can unlock- I am here to move the needle and unlock the full potential,” she says.

Never miss a story: Follow your favorite topics and authors to get a personalized email with the journalism that matters most to you.

About the Author
Phil Wahba
By Phil WahbaSenior Writer
LinkedIn iconTwitter icon

Phil Wahba is a senior writer at Fortune primarily focused on leadership coverage, with a prior focus on retail.

See full bioRight Arrow Button Icon

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

Matt Damon and Gary White.
EnvironmentWaters
Corporate America has been draining the world’s water. Matt Damon’s new campaign calls on Gap, Starbucks, and Amazon to help give it back
By Catherina GioinoJune 9, 2026
14 hours ago
Chinese beauty brands flock to Southeast Asia as their first step in going global
RetailChina
Chinese beauty brands flock to Southeast Asia as their first step in going global
By Angelica AngJune 9, 2026
23 hours ago
John Furner, CEO, Walmart US
SuccessCost of living
Walmart CEO John Furner says even wealthy shoppers are now shopping at the discount grocery chain as high prices stretch six-figure earners
By Emma BurleighJune 8, 2026
2 days ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
SuccessThe Promotion Playbook
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Gas over $4 looks like tipping point as Walmart customers don’t fill tanks, fast food loses cheapest diners
Retailgas prices
Gas over $4 looks like tipping point as Walmart customers don’t fill tanks, fast food loses cheapest diners
By Anne D'Innocenzio and The Associated PressJune 7, 2026
3 days ago
Allison Sheehan
SuccessJobs
This Gen Zer got reprimanded at Goldman for making cake videos as the ‘Investment Baker.’ She quit her job and is building a dessert empire
By Emma BurleighJune 7, 2026
3 days ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
1 day ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
11 hours ago
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
Environment
Trump, who has repeatedly called climate change fake, is now threatening Brazil with tariffs over the deforestation of the Amazon
By Sasha RogelbergJune 8, 2026
1 day ago
Current price of oil as of June 8, 2026
Personal Finance
Current price of oil as of June 8, 2026
By Joseph HostetlerJune 8, 2026
2 days ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
Success
Gen Zers are arriving at college unable to even read a sentence—professors warn it could lead to a generation of anxious and lonely graduates
By Preston ForeJune 7, 2026
3 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.