• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

2

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

3

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

1

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

2

After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup

3

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
TechInstacart

Lawsuit claims Instacart ‘personal shoppers’ should be classified as employees

By
Katy Steinmetz/TIME
Katy Steinmetz/TIME
Down Arrow Button Icon
By
Katy Steinmetz/TIME
Katy Steinmetz/TIME
Down Arrow Button Icon
March 18, 2015, 4:45 PM ET
Kaitlin Myers a shopper for Instacart studies her smart phone as she  shops for a customer at Whole Foods in Denver.
DENVER, CO. OCTOBER 28: Kaitlin Myers a shopper for Instacart studies her smart phone as she shops for a customer at Whole Foods in Denver. Myers receives a grocery list for a shopper and then completes the shopping on Tuesday, October 28, 2014. (Denver Post Photo by Cyrus McCrimmon)Photograph by Cyrus McCrimmon — Denver Post via Getty Images
Add Fortune on Google for similar content.

This post is in partnership with Time. The article below was originally published at Time.com.

A new lawsuit alleges that Instacart, an on-demand grocery delivery service valued at $2 billion, misclassifies its workers as independent contractors to avoid paying expenses like overtime, reimbursements for gas and workers’ compensation. The class action complaint, which was filed on Jan. 9th but has not been previously reported, describes Instacart’s business practices as “unethical, oppressive and unscrupulous” and seeks damages for anyone who has worked as a “shopper delivery person” for the company since 2012.

The complaint, which contains allegations similar to those in two ongoing lawsuits also pending in California’s Northern District Court against ride-app companies Uber and Lyft, is the latest potential legal hurdle for the surging on-demand economy.

“Instacart does all it can to distance itself from the employer-employee relationship,” says Bob Arns, whose San Francisco-based Arns Law Firm brought the suit on behalf of workers including Dominic Cobarruviaz, who was injured in an accident while delivering groceries for Instacart. “Why does a company want to do that? It’s to keep the bottom line lower, to unfairly compete against other companies. That’s the crux of our case.”

The suit contends that Instacart, which is two-and-a-half years old and operates in 15 markets around the U.S., has violated labor laws due to the workers’ “misclassification, unpaid workers’ compensation insurance, unpaid tax contributions, unreimbursed expenses, and related misconduct.” The complaint also claims that the company has committed fraud, knowing workers should be classified as employees, and used unfair business practices.

“[There is] this narrative that I think companies like Instacart and Uber and Lyft want to become more mainstream,” says Jonathan Davis, another lawyer for the plaintiffs, “that somehow these antiquated laws don’t apply to these types of work relationships. And frankly it’s ludicrous. Just because a worker is directed and controlled by an algorithm that comes through a phone as opposed to a foreman doesn’t do anything to change the fundamental relationship of employment.”

Instacart has not responded to requests for comment. The case names the company as Maplebear Inc., which does business as Instacart.

Instacart customers order groceries through a smartphone app, choosing items they want from their preferred store. The app then relays grocery orders to workers, who shop for the products and deliver them using their own vehicles in as little as an hour or two. The company takes a cut from a delivery fee and gets an undisclosed amount from retailers that customers buy groceries from through the app.

In late February, the case was assigned to District Judge Edward Chen, who is also hearing the Uber case, which claims that Uber drivers are employees rather than independent contractors and should be reimbursed for expenses like gas, insurance and vehicle maintenance. On March 11, Chen denied Uber’s request for a summary judgment ruling that drivers are independent contractors, saying that a jury would have to decide whether the drivers are employees or “partners,” as the company calls them. In his ruling, the judge said Uber’s claim that it is a “technology company” and not a “transportation company” is “fatally flawed.”

Instacart’s CEO Apoorva Mehta has likewise said that Instacart is a software company, not a grocery delivery company.

Arns believes that the terms the company sets out, which customers must agree to, could pass liability along to the person ordering groceries. If Instacart is “solely a communication platform” for facilitating a connection between the customer and the shopper, he says, damages from an accident or injury like the one Corbarruviaz had could be the responsibility of the customer who started the communication.

The suit rejects the idea that Instacart is simply a middle man, claiming that the company “is in the business of providing online grocery shopping and delivery service.” The suit seeks to define the class as everyone who “performed grocery delivery service” for Instacart from Jan. 1, 2012 to the present. As of June 2014, about 1,000 people were reportedly registered to shop and deliver groceries for the company. Arns estimates that the size of the class could be 10,000.

The growing independent-contractor workforce is a key reason that companies like Instacart and Uber have been able to grow so quickly. In January, Forbes put Instacart at the top of its “America’s Most Promising Companies” list. The cost of organizing independent contractors is much less than hiring employees. The companies who operate this way don’t have to pay unemployment tax or overtime, or ensure that workers are making at least minimum wage. They don’t have to pay for their own fleet of vehicles or costs associated with operating them since the workers use their personal cars. In many cases, they don’t have to pay for the smartphones or data plans workers need to do the jobs.

Arns and Davis say that after the costs of being a worker for Instacart are added up, many of them are not making minimum wage. Unlike drivers on platforms like Uber and Lyft, who can log in to work and log out at any time, personal shoppers for Instacart set their own hours in advance and work in shifts.

“We can’t sacrifice the gains that have been made over time in this country to create good, solid middle-class jobs simply at the altar of expediency and technology,” Davis says. They contend that the lawsuit is beneficial for companies in the sharing economy in the long run, even if it ends up costing them millions. “We want to see Instacart succeed,” says Arns, “and it can succeed by complying with the law.”

Watch more business news from Fortune:

About the Author
By Katy Steinmetz/TIME
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Tech

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Tech

Getting past the pilot: Why so many AI test projects have trouble scaling
SuccessBrainstorm Tech
Getting past the pilot: Why so many AI test projects have trouble scaling
By Alexei OreskovicJune 24, 2026
5 hours ago
‘Godmother of AI’ and tech entrepreneurs draw investors by pivoting from chatbots to ‘world models’ saying AI has to read the room, not just books
AIRobots
‘Godmother of AI’ and tech entrepreneurs draw investors by pivoting from chatbots to ‘world models’ saying AI has to read the room, not just books
By The Associated PressJune 24, 2026
7 hours ago
‘We are in agony’: Today Show host Savannah Guthrie begs public for help as reports surface her missing 84-year-old mom might be dead
North AmericaMedia
‘We are in agony’: Today Show host Savannah Guthrie begs public for help as reports surface her missing 84-year-old mom might be dead
By The Associated PressJune 24, 2026
7 hours ago
Asia’s defense boom is rewiring the global arms supply chain
Commentaryarms, weapons, and defense
Asia’s defense boom is rewiring the global arms supply chain
By Chris OberoiJune 24, 2026
7 hours ago
Institute's Global Conference at the Beverly Hilton Hotel,on May 6, 2024 in Beverly Hills, California.
RetailSpaceX
Elon Musk was the world’s first trillionaire for 12 days
By Eva RoytburgJune 24, 2026
9 hours ago
President Donald Trump pictured in September 2025 signing an executive order that overhauled the H-1B visa program.
EconomyImmigration
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
By Tristan BoveJune 24, 2026
10 hours ago

Most Popular

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
21 hours ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
21 hours ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
13 hours ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
15 hours ago
Current price of gold as of June 23, 2026
Personal Finance
Current price of gold as of June 23, 2026
By Danny BakstJune 23, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.