• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

3

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

3

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Logged In

The Passport is not the BlackBerry you’re looking for

By
Jason Cipriani
Jason Cipriani
Down Arrow Button Icon
By
Jason Cipriani
Jason Cipriani
Down Arrow Button Icon
October 14, 2014, 5:25 PM ET
BlackBerry Passport (front) (wide)
BlackBerry Passport (front) (wide)Courtesy: BlackBerry

“Why should I care?”

That’s the phrase I uttered to myself when I first unboxed BlackBerry’s latest smartphone, the Passport.

Why should I care about the device’s odd 4.5-inch square screen? Why should I care that the device is the same size and shape as its namesake? Why should I care that Amazon’s App Store is preinstalled on the Passport?

Okay, okay, forgive my skepticism. There’s a lot to love about the Passport. It’s the first product launch under BlackBerry CEO John Chen, who took over the struggling company last November. In an effort to turn it around, Chen said he wanted to return to the Canadian company’s roots by providing devices and services that appeal to large companies, a.k.a. the enterprise.

A travel document-shaped phone fit for business travel? Sure. Why not?

BlackBerry (BBRY) positions its oddly shaped device—which certainly succeeds at drawing attention to the company—as the ultimate productivity tool for those who want to get work done. If the marketing sounds familiar, it is: In recent years, BlackBerry has let out a business-focused battle cry with every major product release. It’s as if the company is saying, “Please, forgive us for the pink BlackBerry Pearl Flip.” Or perhaps, “Here is a phone that won’t run Flappy Bird.”

In truth, the Passport’s screen lends itself to displaying more information without forcing you to rotate the device, as you will often do with a phone of more conventional proportions. I found the screen quality to be on par with, if not slightly better than, Apple’s iPhone and most high-end Android devices on the market.

And you know what? The Passport may be a square, but I came to appreciate its dimensions. In testing, I grew to respect its wider view, unobstructed by a digital keyboard—though I would gladly forfeit screen space to make room for a more classically sized BlackBerry keyboard. (More on that in a moment.)

I also came to appreciate a feature called BlackBerry Blend, new in version 10.3 of the company’s mobile operating system. No, it’s not some smoothie—it’s a service that allows you to access the content and messages on your phone from your desktop computer, even if you’ve left it at home (or in the car, or in your office desk drawer). After a few initial connection hiccups, I found myself frequently connecting to the Passport from my Apple Mac desktop computer and Apple iPad.

As for that keyboard: It’s much different than the physical keyboards found on other BlackBerry devices. The Passport’s keyboard is limited to three rows (the classic BlackBerry arrangement is four). The bottom row is split by a spacebar. The shift and symbol keys, normally found flanking the space bar, now reside on the screen in digital form.

Like most people, I use a virtual keyboard on my personal phone. I found it a struggle to readjust to a physical keyboard. The first day I felt like I was blindly mashing the keys in an effort to elicit coherent words from it. (Luckily, BlackBerry 10 includes a mechanism to correct misspelled words, even when a physical keyboard is used.) The pain eased over time. Still, I’m not sure that traditional BlackBerry users who are quick to profess admiration for the classic BlackBerry keyboard would be singing praises of the Passport’s version.

Moreover, the Passport’s keyboard has a secondary function: it’s a covert trackpad. You can swipe your finger over it to scroll through spreadsheets, navigate emails, and delete words. With a double tap, activate the text selection tool to precisely edit a document.

Once you find the functionality, it’s a novelty—then it wears off. I found it awkward to ignore a fully capable touchscreen to use the keyboard as a trackpad. What’s more, I repeatedly activated the text selection tool as I deliberately typed, which changed the focus of the cursor and thus the destination of my entered text. Frustrating.

I wanted to love the ingenuity of the Passport’s combination trackpad-keyboard, but I failed to have the “Aha!” moment I was so desperately looking for.

By the end of my testing, I wasn’t sad to put the Passport down. It’s hard not to respect the device’s bold departure from norms in the category, and there’s clearly a niche market for a device like this. But for the vast majority of BlackBerry users still clutching legacy devices, the Passport is not the BlackBerry you’re looking for. And for those who have moved on to other platforms? It’s difficult to go back.

Why should we care about the Passport? After spending quality time with it, I still don’t have a solid answer to that question. I do know people are talking about it, and by extension, its maker. Now that I think about it, perhaps that was the point.

“Logged In” is Fortune’s personal technology column, written by Jason Cipriani. Read it on Fortune.com each Tuesday.

About the Author
By Jason Cipriani
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Digital sovereignty isn’t the same thing as digital isolation. Asia’s governments should be careful
Commentarydata sovereignty
Digital sovereignty isn’t the same thing as digital isolation. Asia’s governments should be careful
By Leonard LimJune 10, 2026
4 hours ago
The curse of Trump watching sports in person: the home team seems to always lose
Arts & EntertainmentDonald Trump
The curse of Trump watching sports in person: the home team seems to always lose
By The Associated Press and Will WeissertJune 10, 2026
5 hours ago
Microsoft co-founder Bill Gates (C) arrives for a closed-door interview with the House Oversight Committee on Capitol Hill in Washington, DC, on June 10, 2026.
LawBill Gates
Gates testifies on Epstein: previous Fortune investigation reveals payments to his ex-girlfriend, $1M Microsoft deal
By Eva Roytburg, Joey Cappelletti, Hannah Schoenbaum and The Associated PressJune 10, 2026
6 hours ago
How the World Cup is a high-stakes stage for Big Tech’s AI push
NewslettersCIO Intelligence
How the World Cup is a high-stakes stage for Big Tech’s AI push
By John KellJune 10, 2026
6 hours ago
‘I love the inflation’: Trump is ‘not concerned’ about inflation hitting 4% for the first time since 2023. ‘The numbers were great’
EconomyDonald Trump
‘I love the inflation’: Trump is ‘not concerned’ about inflation hitting 4% for the first time since 2023. ‘The numbers were great’
By The Associated Press and Christopher RugaberJune 10, 2026
7 hours ago
A man guides a ship in the water.
EnergyOil
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
7 hours ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
2 days ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
1 day ago
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
Energy
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
7 hours ago
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
Investing
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
By Eva RoytburgJune 9, 2026
1 day ago
Current price of oil as of June 9, 2026
Personal Finance
Current price of oil as of June 9, 2026
By Joseph HostetlerJune 9, 2026
2 days ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.