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Oculus

Oculus Rift sales suspended in China

By
Benjamin Snyder
Benjamin Snyder
Managing Editor
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By
Benjamin Snyder
Benjamin Snyder
Managing Editor
Down Arrow Button Icon
July 7, 2014, 12:01 PM ET
An attendee wears an Oculus Rift HD virtual reality head-mounted display at he plays EVE: Valkyrie, a multiplayer virtual reality dogfighting shooter game, at the Intel booth at the 2014 International CES, January 9, 2014 in Las Vegas, Nevada. AFP PHOTO /ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)
An attendee wears an Oculus Rift HD virtual reality head-mounted display at he plays EVE: Valkyrie, a multiplayer virtual reality dogfighting shooter game, at the Intel booth at the 2014 International CES, January 9, 2014 in Las Vegas, Nevada. AFP PHOTO /ROBYN BECK (Photo credit should read ROBYN BECK/AFP/Getty Images)Photograph by Robyn Beck — AFP/Getty Images

Looks like Oculus is getting a (non-virtual) reality check.

Oculus VR, the maker of Rift, a virtual reality headset, has suspended sales in China after reports that too many customers are reselling the developer kits for the sole purpose of cashing in on the desirable technology.

Interestingly, the company elected to announce the news on Reddit in response to a concerned customer asking about cancelled preorder sales in China. A company spokesperson with the username “TheTwistgibber” and the title “Customer Service Lead, Oculus VR” replied to the forum.

“Yes, it is a bummer that we’ve had to suspend sales in China due to extreme reseller purchases,” said the spokesperson. “We need to make sure that we are doing what we can to make sure that resellers that are looking to flip our product for a profit are not taking stock away from legitimate developer purchases globally.”

The statement continued that the company is looking into “alternative ways” to ensure that the kids are “getting into legitimate developer hands in China.” The spokesperson added, “If you are an enthusiast, we kindly ask that you wait for the consumer Rift. It will be worth the wait.”

But the company also said that the suspension isn’t permanent, although more information is not available yet. “I don’t have any timeline, but we have made it a priority. We love our developers,” continued the spokesperson.

Oculus verified the statement’s legitimacy to Fortune, although declined to add further information.

Facebook (FB) agreed to pay $2 billion to buy Oculus Rift in March, according to a Fortune story. Additionally, Oculus enjoyed a brief stint at Chuck E. Cheese’s earlier this year.

About the Author
By Benjamin SnyderManaging Editor
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Benjamin Snyder is Fortune's managing editor, leading operations for the newsroom.

Prior to rejoining Fortune, he was a managing editor at Business Insider and has worked as an editor for Bloomberg, LinkedIn and CNBC, covering leadership stories, sports business, careers and business news. He started his career as a breaking news reporter at Fortune in 2014.

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