• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less

1

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic

2

The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting

3

Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Amazon

Partnering with Amazon? Think twice fashion retailers

By
Sharmila C. Chatterjee
Sharmila C. Chatterjee
Down Arrow Button Icon
By
Sharmila C. Chatterjee
Sharmila C. Chatterjee
Down Arrow Button Icon
June 26, 2014, 11:26 AM ET
Andrew Yates — AFP/Getty
Add Fortune on Google for similar content.

When I read that Amazon was in talks to partner with big fashion retailers like J. Crew, Abercrombie & Fitch and Neiman Marcus, it got my attention. Despite Amazon’s leadership position in online retail, you typically don’t associate these higher-end clothing retailers with a mainstream site that targets essentially everyone.

If we were talking about a partnership between Amazon and Wal-Mart (WMT) or even Costco, that would be far less surprising because of their parallels in broad customer bases and emphasis on low prices. But rather than partnering, Wal-Mart is making its own investments to level the playing field with Amazon. So why are fancier retailers like Neiman Marcus considering such a partnership? What are the risks? And do these risks outweigh the possible benefits? I think they do.

For starters, look at the recent Amazon-Hachette dispute that followed failed contract negotiations. According to recent reports, Amazon (AMZN) raised prices for Hachette books and prolonged delivery times in what the New York Times calls “scorched-earth tactics.” Fashion retailers aren’t likely to fare any better in their negotiations over the long-term.

Also, consider that Amazon has nothing to lose in these partnerships. They are a completely win-win proposition. The company needs to satisfy different stakeholders yet remain true to its customer-centric model. It needs to deliver that symbolic smile on its boxes to customers.

To this end, we see Amazon’s $6-billion research and devlopment budget being spent on a diversity of areas, such as Dash, Fire TV, and the Last Mile to Drones. Amazon simply has to keep growing. With less than a 1% margin and an extraordinary price-to-earnings ratio, investors have been paying attention to Amazon’s price-to-sales ratio. (Otto, the world’s second largest retailer, had a 6% margin in 2013.) The key for Amazon is to generate revenue. So it’s continuously seeking to innovate through initiatives like Amazon Prime, third-party reseller partnerships, Amazon Fresh and cloud-based services. We’ll likely soon see it enter the nascent area of fog computing. These are great expansion opportunities not only for increasing sales, but also for making customers happy with increased offerings.

Partnerships with fashion retail are particularly appealing for Amazon because of the massive upside potential. U.S. Census data from 2012 shows ecommerce in the clothing category severely lagging behind. It comprised a mere 1.17% of total sales in contrast to 5% for ecommerce across retail categories. Moreover, these partnerships give Amazon additional access to sales data from a highly desirable demographic, complement its recent Derek Lam monobrand entry, and help usher the Amazon brand into the upper echelons.

This is exactly why big fashion retailers should think twice about partnering with Amazon. The online behemoth is well on its way to becoming a competitor. By placing their products on Amazon’s site, they are helping to legitimize Amazon as a shopping channel in this upscale market. Further, despite the product link ultimately going to the retailer’s site (rather than Amazon selling it directly), they still lose a tremendous amount of control over their brand. The initial image, look of the displays and product placement would be controlled by Amazon.

Instead of partnerships, large fashion retailers are better off entering ecommerce on their own terms. If they have any doubt as to how important this is, just look at the numbers: A Google 2012 study shows that 90% of consumers use multiple screens sequentially, with 98% moving between devices on the same day. A Deloitte study shows that 36% of in-store sales are influenced by digital devices.

The only retailers such partnerships may work for are the smaller ones that don’t have the resources to effectively and efficiently pursue ecommerce. For them, Amazon provides access to a huge market and they can benefit from the company’s innovations.

However, the bigger retailers aren’t as resource constrained. They should be initiating rather than imitating those innovations. For example, while Amazon offers box delivery, fashion retailers could offer personal concierge delivery. Fittings and clothing could be delivered to consumers’ doors to maintain that touch and sensory stimulation (not to mention immediate gratification) that is so important in fashion retail.

Large fashion retailers should take a page from Amazon’s book to make investments in the digital space in the short-term rather than giving up the long-term. They could also be creative and partner with new players like Iterate Studio, which gives access to proof of concept labs and connects retailers with carefully vetted tech startups for field tests. Ironically, we’re already seeing some of the smaller players partnering with Iterate Studio.

The bottom line is that unless those larger, high-end retailers can clearly protect their brand and retain control throughout the Amazon experiment, they are better off going it alone and partnering with new players, investing in digital media and ecommerce, and perfecting omni-retailing to create a seamless experience for customers. If they do attempt to partner with Amazon, they may find themselves in the same boat as Hachette in the not too distant future.

Sharmila C. Chatterjee is a senior lecturer of marketing and academic head of the Enterprise Management Track at MIT Sloan School of Management.

About the Author
By Sharmila C. Chatterjee
See full bioRight Arrow Button Icon
Add Fortune on Google for similar content.

Latest in Retail

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in Retail

A pedestrian walks past a Gucci luxury fashion store at a shopping district on June 24, 2026, in Shenzhen, Guangdong Province, China.
RetailLuxury
Rich consumers taking GLP-1s are rebuying their wardrobes and eating smaller, fancier dishes—it’s a factor saving the luxury sector right now
By Eleanor PringleJune 25, 2026
40 minutes ago
Micron drives global rally tech stock rally as traders abandon their fear of an AI bubble
InvestingMarkets
Micron drives global rally tech stock rally as traders abandon their fear of an AI bubble
By Jim EdwardsJune 25, 2026
1 hour ago
Walmart’s $1.4 billion Vibe.co deal is a direct shot at Amazon’s booming ad business
Retailecommerce
Walmart’s $1.4 billion Vibe.co deal is a direct shot at Amazon’s booming ad business
By Phil WahbaJune 25, 2026
4 hours ago
A Viking ship named Havhingsten af Glendalough - the Sea Stallion of Glendalough -, the world's largest replica of a Viking warship, sets out 01 JUly 2007 from the Viking Museum in Roskilde, Denmark, on a voyage to Dublin in Ireland, where it is scheduled to arrive 14 August.
EuropeScience
1,000-year-old massive textile factory unearthed in Denmark—and it belonged to the Vikings
By James Brooks and The Associated PressJune 24, 2026
14 hours ago
How ‘Ozempic face’ is pushing Gen X, already the biggest Botox and filler consumers, to the facelift table a decade early
HealthGen X
How ‘Ozempic face’ is pushing Gen X, already the biggest Botox and filler consumers, to the facelift table a decade early
By Mia OsmonbekovJune 24, 2026
15 hours ago
Institute's Global Conference at the Beverly Hilton Hotel,on May 6, 2024 in Beverly Hills, California.
RetailSpaceX
Elon Musk was the world’s first trillionaire for 12 days
By Eva RoytburgJune 24, 2026
16 hours ago

Most Popular

Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
Success
Now worth $200 million, Sarah Jessica Parker credits being ‘one of eight kids that struggled financially’ for her hunger, ambition, and work ethic
By Orianna Rosa RoyleJune 24, 2026
1 day ago
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
Economy
The Pentagon said Iran War costs $29 billion, but the real cost is closer to $200 billion—and counting
By Jacqueline MunisJune 24, 2026
1 day ago
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
Retail
Amazon's record Prime Day masks a darker truth: Americans are spending more and getting less
By Nick LichtenbergJune 24, 2026
20 hours ago
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
Success
After forcing workers back to the office, Goldman Sachs and JPMorgan Chase are now letting their staff work remotely—but only for the World Cup
By Orianna Rosa RoyleJune 23, 2026
2 days ago
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
Asia
Ray Dalio just finished a 10-day trip to China. He says global leaders know America ‘doesn’t have what it takes to fight to maintain its empire’
By Nick LichtenbergJune 24, 2026
22 hours ago
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
Economy
Trump’s international student crackdown kicked off a domino effect that could shave nearly $500 billion off the economy
By Tristan BoveJune 24, 2026
17 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.