• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Tax refund delays hurt Wal-Mart’s U.S. sales

By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
By
John Kell
John Kell
Contributing Writer and author of CIO Intelligence
Down Arrow Button Icon
May 15, 2014, 9:39 AM ET

FORTUNE — Wal-Mart Stores Inc.’s (WMT) U.S. same-store sales slid in the fiscal first quarter, as the retailing giant was stung by tax refund delays and soft demand for electronics and outdoor sporting gear and toys.

It was the fifth consecutive quarter the company failed to report an increase in domestic same-store sales. The retailer’s results have been hurt by the expiration of the payroll tax cut last year, as well as a reduction in food stamps and poor winter weather.

“Sales were pressured primarily by delayed tax refunds, which caused customers to put off discretionary purchases,” said Chief Executive and President Mike Duke.

Total revenue increased 1% to $114.19 billion for the quarter ended April 30. Sales growth was led by a 2.9% increase for Wal-Mart’s international locations, while the retailer’s U.S. stores and Sam’s Club division posted more modest gains. However, same-store sales in the U.S. slid 1.2%, excluding fuel sales. Wal-Mart said those results were hurt by a delay in tax refund checks, poor weather conditions and the payroll tax increase.

MORE: A report says Wal-Mart isn’t very “collaborative.” Is that so bad?

Bill Simon, president of Wal-Mart’s U.S. business, said a $9 billion reduction in Internal Revenue Service estimated tax refunds compared to last year hurt results. Additionally, the 2% increase in payroll taxes, inflation, and unfavorable spring weather hurt sales. Traffic at the retailer’s U.S. stores decreased 1.4%.

Brian Sozzi, a retail analyst and chief executive of Belus Capital Advisors, in a research note said there were “numerous” disappointments in the quarter.

“Traffic continues to be negative, despite investments in price, TV marketing, and social marketing,” Sozzi said. Sozzi said while Wal-Mmart’s traffic troubles are partly due to the poor winter weather, the decline also reflects a change in how consumers are shopping.

Among major product categories, Wal-Mart reported lower domestic same-store sales for hardlines, entertainment, apparel, and home. Most of those categories were hurt by the winter weather, which led to weaker demand for fishing and camping gear, spring toys and bicycles, and spring apparel. Sales in the grocery aisle grew, benefiting from the retailer’s effort to stock fresher produce.

While trends in the U.S. remainder challenging, Wal-Mart has been bullish about a plan to open even more small-store formats, which compete with drugstores and small grocery stores. Online sales have also been a bright spot, with Wal-Mart on Thursday saying e-commerce sales grew 30% in the first quarter.

MORE: Wal-Mart sues Visa for $5 billion over ‘swipe fees’

Overall, net income for the first quarter climbed to $3.78 billion, or $1.14 a share, from $3.74 billion, or $1.09 a share, a year ago. In February, the company had projected profit for the latest quarter between $1.10 to $1.20 a share.

For the fiscal second quarter, Wal-Mart projected earnings between $1.22 to $1.27 a share, up from the $1.18 profit it reported a year ago.

Paul Trussell, an analyst at Deutsche Bank Securities, told CNBC in an interview Thursday that the company’s second-quarter guidance was disappointing saying the retailer’s investment on price has had a detrimental effect on margins.

About the Author
By John KellContributing Writer and author of CIO Intelligence

John Kell is a contributing writer for Fortune and author of Fortune’s CIO Intelligence newsletter.

See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Middle East
‘We do not plan on any negotiations’: Iran laughs at White House’s claims of cease-fire talks
By March 25, 2026
57 seconds ago
bernie
AICongress
Bernie Sanders and AOC launch bill to ban new data-center construction
By Matthew Daly and The Associated PressMarch 25, 2026
16 minutes ago
emily
PoliticsElections
Meet the 40-year-old Democrat who owns a fitness company for pregnant and postpartum women and just won in Trump’s district
By Bill Barrow, Mike Schneider and The Associated PressMarch 25, 2026
20 minutes ago
Big TechSocial Media
A court just ruled that tech addiction is real—and dangerous. It could be Meta and YouTube’s Big Tobacco moment
By Kristin StollerMarch 25, 2026
49 minutes ago
C-SuiteFood and drink
‘I didn’t want anybody shooting me’: Five Guys CEO gave away $1.5 million bonus to employees over botched BOGO burger birthday celebration
By Catherina GioinoMarch 25, 2026
1 hour ago
EconomyHiring
‘Don’t leave’: the remote work guru who nailed the labor market during the Great Resignation offers job advice for 2026
By Marco Quiroz-GutierrezMarch 25, 2026
1 hour ago

Most Popular

Magazine
The youngest-ever female CEO of a Fortune 500 company is fighting Trump's cuts to keep Medicaid strong
By Fortune EditorsMarch 24, 2026
2 days ago
Commentary
The Treasury just declared the U.S. insolvent. The media missed it
By Fortune EditorsMarch 23, 2026
2 days ago
Success
Palantir’s billionaire CEO says only two kinds of people will succeed in the AI era: trade workers — ‘or you’re neurodivergent’
By Fortune EditorsMarch 24, 2026
1 day ago
Energy
Nobel laureate Paul Krugman calls it 'treason': $580 million in suspicious oil futures traded minutes before Trump's Iran reversal
By Fortune EditorsMarch 24, 2026
1 day ago
Success
The job market is so bad that ‘reverse recruiters’ are charging $1,500 a month just to help people look for jobs
By Fortune EditorsMarch 25, 2026
13 hours ago
Success
JPMorgan has started monitoring the keystrokes, video calls, and meetings of its junior investment bankers—and they say it's for employee well-being
By Fortune EditorsMarch 24, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.