• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

The 'golden passport': Argentina to offer citizenship for foreigners that make a $350,000 contribution to its treasury—or invest $800,000 in its bonds

2

Billionaire George Soros has donated $102 million ahead of the midterms—and now the Democrats are coming out ahead

3

Google cofounder Sergey Brin has spent $102 million to fight California’s proposed billionaire tax—he could owe $13 billion if he loses

1

The 'golden passport': Argentina to offer citizenship for foreigners that make a $350,000 contribution to its treasury—or invest $800,000 in its bonds

2

Billionaire George Soros has donated $102 million ahead of the midterms—and now the Democrats are coming out ahead

3

Google cofounder Sergey Brin has spent $102 million to fight California’s proposed billionaire tax—he could owe $13 billion if he loses

Eating Apple’s dog food

By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
Down Arrow Button Icon
By
Philip Elmer-DeWitt
Philip Elmer-DeWitt
Down Arrow Button Icon
October 13, 2011, 11:14 AM ET
Google source logo
Add Fortune on Google for similar content.

A long afternoon of teeth-gnashing for early iCloud adopters



When Microsoft (MSFT) was developing Windows NT in the early 1990s, the project manager insisted that the 200 engineers assigned to the task do it on computers running NT’s latest build — a practice known in the industry as dogfooding.

Early adopters of Apple’s (AAPL) iCloud got a taste of what that’s like Wednesday when the company released, in short order:

  • OS X 10.7.2, the version of Lion required to run iCloud
  • A Lion Recovery Update (don’t ask)
  • And iOS 5, the long-awaited update of the operating system that runs iPhones, iPads and iPod touches

Wise computer users will wait a decent interval before rushing into such things. But for enthusiasts who just have to have the latest thing — and those of us who are paid to do so — it was long and painful process.

I started updating my Mac shortly after 1:00 p.m. EST and my iPhone about 20 minutes later. According to iTunes, the iOS 5 update would take 10 minutes. Three restarts and three hours and 28 minutes later it was finally complete.

Meanwhile on my MacBook Pro, the OS X installation process had ground to a halt. Software Update informed me at about 3 p.m. that it was going to take 92 hours to finish installing Lion Recovery Update, at which point I quit and started over.

I’m sure most of my woes — and those of the legions of Mac users reporting similar troubles (see Business Insider’s Updating to iOS 5 has been a massive headache) — were due to the crush of simultaneous requests to Apple’s servers. And indeed, by 5 p.m. the logjam seemed to have broken up.

Even so, Thursday morning still felt like an Apple shakedown cruise. Calendar synching was a nightmare, with entries either popping up twice or not all. OS X kept asking me for the password to my no-longer-operative MobileMe account. And the Mail app — which was hit and miss all Wednesday — was rejecting my password to p99-imap.mail.me.com, which it has decided is now my incoming mail server.

Result: No incoming mail at all since 8:32 this morning. Which I suppose I could take as a blessing.

About the Author
By Philip Elmer-DeWitt
See full bioRight Arrow Button Icon

Latest in


Most Popular

Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • TikTok icon
  • YouTube icon

    Latest in


    Most Popular

    © 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
    FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.