• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Xerox and Wal-Mart bosses: Career paths not taken

By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
By
Patricia Sellers
Patricia Sellers
Down Arrow Button Icon
October 15, 2009, 6:40 PM ET

There comes a fork in every career. Should I do this or do that?

Charting a successful career was the topic on Tuesday at Wal-Mart , where the company’s female officers staged a “Fortune Most Powerful Women” event and I interviewed two stars of the 2009 MPWomen rankings: Wal-Mart EVP of People Susan Chambers and Xerox CEO Ursula Burns.

Their bios tell the paths they chose. More inspiring and instructive, as they revealed on Tuesday, are the career paths they decided not to take.

Chambers, who joined Wal-Mart from Hallmark a decade ago, once dreamed of being a professional opera singer. Her mezzo-soprano might have been, but she didn’t love the idea of traipsing around the world as artists must do. “It’s still in my heart,” said Chambers, who now plays piano and sings–at home and at church–to lessen the stress of overseeing the largest private-sector workforce on earth. “Make sure you spend some percentage of time doing something that brings you joy,” she advised.

Burns told a story that few people know–how in 2001, she almost left Xerox.

Having joined Xerox as an intern in 1980, Burns by then had ascended to SVP in charge of manufacturing and supply-chain operations. a stellar rise, but Xerox was teetering–facing potential bankruptcy–and its CEO, a former IBMer named Rick Thoman, had lost the faith of investors and management.

Burns was outta there–or so she thought. She had lined up a job at a healthy, younger company and was about to move to Texas with her husband and two children when she got an unexpected call from a Xerox board member.

This director said to her: “If your spouse was old, but now they are sick, would you stay and care of him?”

Yes, of course, Burns replied.

“If you and your spouse both made it through to a long-term relationship, but now a young, ‘pretty’ suitor came along, would you stay in the relationship you’ve invested in–or leave for something new and unknown?”

Stay–absolutely, Burns told the director.

It was at that moment, Burns said, that she realized she was key to saving Xerox. And when she learned that the board was going to name Anne Mulcahy, another lifer who embraced the need for radical change, as the new CEO, Burns ditched her departure plan.

So, what was that healthy, younger company that almost lured Burns away? “Dell,” she told the Wal-Mart gathering.

And who was that Xerox director who persuaded her to stay? “Vernon Jordan,” said Burns, referring to the well-known Lazard lawyer who, besides serving on Xerox’s board, advises American Express , where Burns is a director. By sticking it out, she eventually made history: The Mulcahy-Burns succession, in July, was the first-ever woman-to-woman CEO handoff in the Fortune 500.

P.S. For more Wal-Mart wisdom, read my Wednesday post, “A visit to Wal-Mart’s home.”

About the Author
By Patricia Sellers
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • Future 50
  • World’s Most Admired Companies
  • See All Rankings
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • About Us
  • Editorial Calendar
  • Press Center
  • Work At Fortune
  • Diversity And Inclusion
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

8 children between the ages of 1 and 14 are dead after a Louisiana shooting that was ‘unlike anything most of us have ever seen,’ police say
Politicsgun violence
8 children between the ages of 1 and 14 are dead after a Louisiana shooting that was ‘unlike anything most of us have ever seen,’ police say
By Gerald Herbert, John Seewer and The Associated PressApril 19, 2026
1 hour ago
Canada’s PM says strong U.S. economic ties were a strength but are now a weakness that must be fixed. ‘We have to take care of ourselves’
North AmericaCanada
Canada’s PM says strong U.S. economic ties were a strength but are now a weakness that must be fixed. ‘We have to take care of ourselves’
By Jim Morris and The Associated PressApril 19, 2026
2 hours ago
Trump says Marines have seized an Iranian-flagged cargo ship that tried to evade blockade after Navy blew a ‘hole in the engineroom’
PoliticsIran
Trump says Marines have seized an Iranian-flagged cargo ship that tried to evade blockade after Navy blew a ‘hole in the engineroom’
By Michelle L. Price, Samy Magdy, Sam Metz and The Associated PressApril 19, 2026
2 hours ago
The explosion of U.S. debt is wiping out the ‘safety premium’ of Treasury bonds, and time is running out for an orderly fiscal solution, IMF warns
EconomyDebt
The explosion of U.S. debt is wiping out the ‘safety premium’ of Treasury bonds, and time is running out for an orderly fiscal solution, IMF warns
By Jason MaApril 19, 2026
3 hours ago
Federal government launches broad probe into mysterious disappearances and deaths of top scientists. ‘We haven’t found anything alarming yet’
PoliticsNuclear
Federal government launches broad probe into mysterious disappearances and deaths of top scientists. ‘We haven’t found anything alarming yet’
By Jason MaApril 19, 2026
6 hours ago
Blue Origin launches New Glenn, suffers issue deploying craft
Innovationspace
Blue Origin launches New Glenn, suffers issue deploying craft
By Sana Pashankar, Edward Ludlow and BloombergApril 19, 2026
7 hours ago

Most Popular

'We should absolutely be concerned about non-college-educated men today': higher rents, living at home, falling out of the labor market
Economy
'We should absolutely be concerned about non-college-educated men today': higher rents, living at home, falling out of the labor market
By Catherina GioinoApril 18, 2026
2 days ago
The record-setting U.S. drought is so bad that 97% of the Southeast and two-thirds of the West are parched
North America
The record-setting U.S. drought is so bad that 97% of the Southeast and two-thirds of the West are parched
By Seth Borenstein and The Associated PressApril 18, 2026
1 day ago
Putin finally admits Russia's economy is in trouble and grasps for answers, after warnings about a financial crisis have been piling up
Economy
Putin finally admits Russia's economy is in trouble and grasps for answers, after warnings about a financial crisis have been piling up
By Jason MaApril 18, 2026
1 day ago
MacKenzie Scott has donated more than $26 billion—but it's barely made a dent in her net worth because of the power of Amazon shares
Success
MacKenzie Scott has donated more than $26 billion—but it's barely made a dent in her net worth because of the power of Amazon shares
By Sydney LakeApril 18, 2026
1 day ago
Thousands of CEOs admit AI had no impact on employment or productivity—and it has economists resurrecting a paradox from 40 years ago
AI
Thousands of CEOs admit AI had no impact on employment or productivity—and it has economists resurrecting a paradox from 40 years ago
By Sasha RogelbergApril 19, 2026
8 hours ago
The $6 billion Vatican Bank was beset by scandals, disastrous investments—and ties to the Mafia. How Pope Francis tried to fix it
Banking
The $6 billion Vatican Bank was beset by scandals, disastrous investments—and ties to the Mafia. How Pope Francis tried to fix it
By Marco Quiroz-GutierrezApril 18, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.