• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

1

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military

2

'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032

3

Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there

The biggest winners of an Internet sales tax

By
Lynnley Browning
Lynnley Browning
Down Arrow Button Icon
By
Lynnley Browning
Lynnley Browning
Down Arrow Button Icon
June 19, 2013, 11:04 AM ET

FORTUNE — At Avalara, a sales tax software company near Seattle, it’s time to import more orange toilet paper from France.

The private company, where orange-shirted employees call themselves “Avalarians” and the signature color extends to bathroom stalls, is one of a handful of players in a little-known industry poised to become a hunting ground for investors.

Fragmented and unglamorous, the sales tax software business is emerging as ripe for growth, as smaller companies, mom-and-pop businesses and small-scale online retailers shift to automating a process still largely done manually.

“This is an incredibly big market, and it’s very nascent,” said Chelsea Stoner, a partner at Battery Ventures, a private equity and venture capital firm that invested $20 million in Avalara last June.

Congressional efforts to allow states to require online retailers with annual gross sales of at least $1 million to collect sales taxes and forward them to the state where the customer lives are just one force spurring smaller retailers for easier ways to cope with the gigantic jumble of state and local tax laws. Some $23 billion in sales tax goes unpaid each year by retailers making out-of-state sales, many through the Internet, according to the National Conference of State Legislatures.

MORE: Amazon’s (not so secret) war on taxes

Though its fate is uncertain, the Marketplace Fairness Act under consideration in Congress, better known as the “Amazon Tax,” “could be a big driver and a catalyst for the industry,” said Scott Sedlacek, managing director at investment banking firm Mooreland Partners. The bill, passed by the Senate in May, awaits House consideration.

Multinationals and large companies have used sophisticated tax-compliance software for years, from established providers including CCH, part of Dutch Wolters Kluwer; Vertex Inc.; and Sabrix, part of Thomson Reuters.

But smaller and many mid-sized firms without sophisticated tax-planning strategies or complex cross-border issues have often handled the sales tax function manually.

Blame the truly mind-boggling number of ever-changing laws governing sales taxes. In Iowa, sales of food baskets — think beribboned housewarming gifts laden with fruits and crackers — are exempt from sales tax, but only if the value of exempt items, such as tea and chutney, is greater than the value of taxable items, such as caramel-coated apples. In Massachusetts, sports bras and ski pants are tax-exempt, but bowling shoes and shower caps are not. Not even sales tax software companies can agree on how many different rates exist nationwide — CCH estimates the figure at 7,600, while Avalara puts it as high as 14,500.

MORE: Introducing: The kid VC

There are hundreds of tax software companies, but along with Avalara, only five other companies — CCH, Exactor, Taxware, AccurateTax and Fed-Tax — are so-called certified services providers allowed under a 24-state “Streamlined Sales Tax and Use” agreement to keep a portion of sales taxes they collect for state coffers from retailers — anywhere from 2% to 8%, depending on the amount collected. If passed, the Marketplace Fairness Act would give those states authority begin forcing retailers to collect sales tax as early as next year. Other states can join the existing agreement.

Crucially for software providers, the act would require states opting to collect sales tax to purchase and provide, free of charge, to retailers basic software for calculating and filing sales taxes from one those six certified providers. But retailers would have to pay usage, licensing, integration, and other fees to the companies.

Some of those private companies are attracting investor attention. Last November, Vista Equity Partners bought Taxware from Automatic Data Processing (ADP), the big payroll services company. Avalara, located on Bainbridge Island, a ferry hop from Seattle, has also raised around $49 million from Benaroya, Pioneer Venture Partners, and Sageview Capital. “We are building contacts with institutional investors,” said David Campbell, chief executive of FedTax.

There are no reliable industry estimates on the size of the sales-tax software market, said Diane Yetter, founder of the Sales Tax Institute, a think tank. But she added that services for smaller companies “is one of the fastest growing areas in the tax space.”

Some investors see a parallel between the nascent sales-tax software industry and the explosive growth of automated payroll, benefits and accounting functions, now worth globally some $80 billion a year, according to McKinsey & Co. “What ADP did to payroll, one of these companies is going to do to sales tax,” said Battery Venture’s Stoner, adding that there were six million U.S. businesses with remote sales, many of which could be required to pay sales taxes. “We think this is a wide open space and a huge public” — read initial public offering — “story.”

About the Author
By Lynnley Browning
See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

How the World Cup is a high-stakes stage for Big Tech’s AI push
NewslettersCIO Intelligence
How the World Cup is a high-stakes stage for Big Tech’s AI push
By John KellJune 10, 2026
2 hours ago
‘I love the inflation’: Trump is ‘not concerned’ about inflation hitting 4% for the first time since 2023. ‘The numbers were great’
EconomyDonald Trump
‘I love the inflation’: Trump is ‘not concerned’ about inflation hitting 4% for the first time since 2023. ‘The numbers were great’
By The Associated Press and Christopher RugaberJune 10, 2026
2 hours ago
A man guides a ship in the water.
EnergyOil
Analysts expected oil to surge above $200 but China has quietly kept prices half of that—and can’t for much longer
By Sasha RogelbergJune 10, 2026
3 hours ago
Honda recalls nearly 900,000 cars thanks to rear suspension problems
RetailHonda
Honda recalls nearly 900,000 cars thanks to rear suspension problems
By The Associated PressJune 10, 2026
3 hours ago
Anthropic accused of ‘secret sabotage’ as Claude Fable 5 silently limits capabilities for AI researchers and developers
AIAnthropic
Anthropic accused of ‘secret sabotage’ as Claude Fable 5 silently limits capabilities for AI researchers and developers
By Sharon GoldmanJune 10, 2026
3 hours ago
A 5-week course and a guaranteed job: Meta commits $115 million to solve the skilled-trades shortage stalling its AI buildout
Future of WorkMeta
A 5-week course and a guaranteed job: Meta commits $115 million to solve the skilled-trades shortage stalling its AI buildout
By Jacqueline MunisJune 10, 2026
3 hours ago

Most Popular

Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
Asia
Pentagon accuses Alibaba, Baidu and BYD, three of China's biggest companies, of supporting the Chinese military
By Kate O'Keeffe and BloombergJune 8, 2026
2 days ago
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
Economy
'We are rapidly running out of time': Watchdog sounds Social Security alarm after 22% cut confirmed for 2032
By Nick LichtenbergJune 9, 2026
1 day ago
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
Success
Costco CEO Ron Vachris rose from forklift driver to the C-suite without a college degree: ‘Don’t chase a title’ is the career advice that got him there
By Preston ForeJune 8, 2026
2 days ago
Current price of oil as of June 9, 2026
Personal Finance
Current price of oil as of June 9, 2026
By Joseph HostetlerJune 9, 2026
1 day ago
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
Investing
Wall Street dumped nearly $1 trillion in tech stocks by midday—then clawed it back and bought peanut butter and paint
By Eva RoytburgJune 9, 2026
23 hours ago
Current price of silver as of Tuesday, June 9, 2026
Personal Finance
Current price of silver as of Tuesday, June 9, 2026
By Joseph HostetlerJune 9, 2026
1 day ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.