• Home
  • Latest
  • Fortune 500
  • Finance
  • Tech
  • Leadership
  • Lifestyle
  • Rankings
  • Multimedia

Trendingnow

1

Erin Brockovich, the activist who defeated a utility giant and inspired a Julia Roberts film, is pushing data centers to be more transparent

2

Social Security unraveling: 7,100 workers sacked, performance metrics retired, disability claims falling

3

The Iran conflict has disrupted oil supply. Gulf states are now looking to multi-billion-dollar investments in renewables 

1

Erin Brockovich, the activist who defeated a utility giant and inspired a Julia Roberts film, is pushing data centers to be more transparent

2

Social Security unraveling: 7,100 workers sacked, performance metrics retired, disability claims falling

3

The Iran conflict has disrupted oil supply. Gulf states are now looking to multi-billion-dollar investments in renewables 

Lufthansa Is Suing a Passenger for Missing a Flight

By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
By
Chris Morris
Chris Morris
Former Contributing Writer
Down Arrow Button Icon
February 12, 2019, 11:36 AM ET

Bargain-hunting travelers beware of this potential trend: Germany’s largest airline is suing a passenger who skipped the last leg of a booked flight, a practice called “skip lagging.”

Lufthansa says the unnamed passenger violated its terms and conditions by not completing the entire trip. It’s seeking a bit less than $2,400 in damages.

The precedent has travel industry observers paying close attention.

Skip lagging is a money-saving method where passengers leave their flight at a layover instead of the final destination. For example, a traveler hoping to go to Dallas could book a cheaper flight to Seattle with a layover in the Texas hub.

Airlines aren’t fans of the practice as it can delay flights and ultimately result in higher fares for everyone.

In the Lufthansa case, the unnamed passenger was supposed to fly to Oslo from Seattle via Frankfurt in April 2016. However, they skipped a connecting flight and returned from Frankfurt to Berlin on a separate ticket. His total cost was 657 euros, or $743. The airline says he should have paid 2,769 euros, or $3,133. It’s seeking the difference plus interest.

A victory for Lufthansa could affect skip lagging travelers, who can use the workaround to save hundreds of dollars per flight.

So far, courts haven’t been on the airlines’ side of this battle.

In this case, a lower court in Germany has already ruled in the passenger’s favor, but Lufthansa is appealing. It’s rare for an airline to pursue this action and even rarer for it to pursue it this vigorously.

Lufthansa has a major presence in Europe. In 2017, it took over most of Air Berlin. And its business class cabins are the height of European luxury.

About the Author
By Chris MorrisFormer Contributing Writer

Chris Morris is a former contributing writer at Fortune, covering everything from general business news to the video game and theme park industries.

See full bioRight Arrow Button Icon

Latest in

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025

Most Popular

Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Finance
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam
By Fortune Editors
October 20, 2025
Fortune Secondary Logo
Rankings
  • 100 Best Companies
  • Fortune 500
  • Global 500
  • Fortune 500 Europe
  • Most Powerful Women
  • World's Most Admired Companies
  • See All Rankings
  • Lists Calendar
Sections
  • Finance
  • Fortune Crypto
  • Features
  • Leadership
  • Health
  • Commentary
  • Success
  • Retail
  • Mpw
  • Tech
  • Lifestyle
  • CEO Initiative
  • Asia
  • Politics
  • Conferences
  • Europe
  • Newsletters
  • Personal Finance
  • Environment
  • Magazine
  • Education
Customer Support
  • Frequently Asked Questions
  • Customer Service Portal
  • Privacy Policy
  • Terms Of Use
  • Single Issues For Purchase
  • International Print
Commercial Services
  • Advertising
  • Fortune Brand Studio
  • Fortune Analytics
  • Fortune Conferences
  • Business Development
  • Group Subscriptions
About Us
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • About Us
  • Press Center
  • Work At Fortune
  • Terms And Conditions
  • Site Map
  • Facebook icon
  • Twitter icon
  • LinkedIn icon
  • Instagram icon
  • Pinterest icon

Latest in

Current refi mortgage rates report for June 3, 2026
Personal FinanceReal Estate
Current refi mortgage rates report for June 3, 2026
By Glen Luke FlanaganJune 3, 2026
60 minutes ago
Current ARM mortgage rates report for June 3, 2026
Personal FinanceReal Estate
Current ARM mortgage rates report for June 3, 2026
By Glen Luke FlanaganJune 3, 2026
60 minutes ago
Mortgage rates today, June 3, 2026
Personal Financemortgages
Mortgage rates today, June 3, 2026
By Glen Luke FlanaganJune 3, 2026
60 minutes ago
Intel CEO Lip-Bu Tan.
Magazine250 Years of Innovation
Intel’s new CEO cut management layers in half. The stock is up nearly 500%
By Jeff John RobertsJune 3, 2026
1 hour ago
Apoha cofounders Anshika Srivastava (left) and Shamit Shrivastava.
AIVenture Capital
Exclusive: Apoha, a startup building AI models for creating new materials, emerges from stealth with $36 million Series A funding round
By Jeremy KahnJune 3, 2026
1 hour ago
Microsoft seeks to be AI’s center of gravity again. CEO Satya Nadella is in San Francisco to make the case
AIMicrosoft
Microsoft seeks to be AI’s center of gravity again. CEO Satya Nadella is in San Francisco to make the case
By Sebastian HerreraJune 2, 2026
9 hours ago

Most Popular

Erin Brockovich, the activist who defeated a utility giant and inspired a Julia Roberts film, is pushing data centers to be more transparent
Environment
Erin Brockovich, the activist who defeated a utility giant and inspired a Julia Roberts film, is pushing data centers to be more transparent
By Marco Quiroz-GutierrezJune 1, 2026
2 days ago
Social Security unraveling: 7,100 workers sacked, performance metrics retired, disability claims falling
North America
Social Security unraveling: 7,100 workers sacked, performance metrics retired, disability claims falling
By Katie Savin, Callie Freitag, Matthew Borus and The ConversationJune 2, 2026
18 hours ago
The Iran conflict has disrupted oil supply. Gulf states are now looking to multi-billion-dollar investments in renewables 
Energy
The Iran conflict has disrupted oil supply. Gulf states are now looking to multi-billion-dollar investments in renewables 
By Melissa HancockJune 1, 2026
2 days ago
'Where we are today is frightening': a Pulitzer-winning historian sees a doomsday scenario involving China and the national debt
Banking
'Where we are today is frightening': a Pulitzer-winning historian sees a doomsday scenario involving China and the national debt
By Nick LichtenbergJune 2, 2026
22 hours ago
Cognizant CEO is swimming against the tide on AI: he's hiring over 20,000 graduates this year and says AI tokenmaxxing is a 'vanity metric'
Conferences
Cognizant CEO is swimming against the tide on AI: he's hiring over 20,000 graduates this year and says AI tokenmaxxing is a 'vanity metric'
By Preston ForeJune 1, 2026
1 day ago
Trump tells Netanyahu, 'You're f—ing crazy' and Wall Street sees it as a sign he’s losing patience with the war and wants it done
Investing
Trump tells Netanyahu, 'You're f—ing crazy' and Wall Street sees it as a sign he’s losing patience with the war and wants it done
By Jim EdwardsJune 2, 2026
22 hours ago

© 2026 Fortune Media IP Limited. All Rights Reserved. Use of this site constitutes acceptance of our Terms of Use and Privacy Policy | CA Notice at Collection and Privacy Notice | Do Not Sell/Share My Personal Information
FORTUNE is a trademark of Fortune Media IP Limited, registered in the U.S. and other countries. FORTUNE may receive compensation for some links to products and services on this website. Offers may be subject to change without notice.